Director of Government Relations

JINGDONG RETAIL (UK) LIMITED; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Great location

Inclusive culture

Job summary

JD.com (JINGDONG) seeks a senior professional to lead Government Relations in Europe, reporting to the CCO. You will engage regulators, shape policy positioning, and support regulatory investigations and due diligence. The role requires a strong network across EU/UK bodies and experience with cross-border operations involving China.

You will be the first hire in this function in Europe, building a team and establishing a high-impact policy program aligned with JD.com’s global strategy.

Qualifications

• Experience in Public Policy or Regulatory Affairs at senior level.
• Strong grasp of EU digital regulatory landscape.
• Ability to engage with European regulators and Chinese counterparts.

Responsibilities

• Build long-term relationships with government entities and regulators across six markets.
• Position JD.com on key policy issues and shape external environment for growth.
• Support regulatory horizon scanning and provide advisory frameworks.
• Collaborate with compliance, PR, and China teams to align messaging.

Skills

Public Policy

Regulatory Affairs

Government Relations

EU/UK policy

Multilingual

Job description

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

About The Team

This is JD Worldwides first Public Policy and Government Affairs hire, based in Europe. Reporting to the Chief Compliance Officer, you will build out our Government affairs and policy capabilities. The business launched across six markets in March 2026 and operates as a retailer, marketplace, China-sourced private label manufacturer, logistics operator, and OTC pharmacy. The regulatory agenda is growing as JD looks to expand its business. As JD expands into Europe we need someone who can engage credibly with European and Chinese regulators and distinguish its business from other market entrants. The Government Relations function does not yet exist. You will have direct access to the CCO and CEO, and the scope to build something from the ground up at a company at the start of its European story.

What You’ll Do

• Help build and sustain long-term European relationships with government entities, regulators, and industry organisations aligned with corporate strategy and regional needs across all six markets including on digital, competition and ecommerce practices, customs reform, product compliance, safety, trading standards, EPR and sustainability, AI and digital, and supply chain.
• Manage JD's positioning on key issues and policies impacting its business including for ecommerce retailers and marketplace providers, and help elevate government-level recognition and brand image, and foster a positive external environment for business growth.
• Support necessary government engagement for business expansion into new market lines and countries including healthcare and private label.
• Cultivate and maintain strategic partnerships with provincial, municipal, and district government bodies and regulatory agencies Represent JD in policy consultations on new regulations.
• Support the Compliance team regarding regulatory investigations, inspections and enforcement issues.
• Support the Compliance team and Executives with regulatory horizon scanning, analysing their implications for business operations.
• Develop actionable advisories and response frameworks to align internal strategies with external opportunities.
• Lead cross-functional efforts to secure policy incentives, grants, and strategic endorsements, positioning the company as a priority partner for government support.
• Liaise with the Public Relations sub-team to ensure external communications are consistent with regulatory positioning and support them to mitigate risks arising from regulatory scrutiny or public affairs crises.
• Serve as the nexus between JD Group’s business units and government stakeholders.
• Act as a key liaison with JD's China headquarters and China-based government affairs/regulatory teams, ensuring European positioning and messaging is aligned with Group-level strategy and priorities.
• Provide government affairs and regulatory input into M&A activity across the European markets, including regulatory due diligence, competition/antitrust considerations, and stakeholder mapping for target markets or acquisitions.

About You

• Strong experience in Public Policy, Regulatory Affairs, or Government Relations with senior EU or UK regulatory engagement.
• Confident grasp of the EU digital regulatory landscape.
• Comfortable as a first hire and team-builder; there is no established function here.
• Experience in ecommerce, digital platforms, retail, or technology - in-house or advisory.
• Experience in or alongside Chinese-owned companies engaging with European regulators is significant benefit.
• Multi-lingual and mandarin language skills an advantage.

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.

So let's do this. Let's deliver joy.