Strategy & Partnerships Associate

JINGDONG RETAIL (UK) LIMITED; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Pension

Performance bonuses

Job summary

JD.com is seeking a strategic Partnerships professional to join our international team in London. You will shape joint business plans with enterprise partners, drive cross-border initiatives, and scale partner programs across Europe.

The role requires 3–4 years of professional services experience, strong executive presence, and excellent communication skills in English; knowledge of Chinese or other European languages is helpful. A fast-paced, high-impact environment awaits.

Qualifications

• Strong executive presence and communication skills (verbal and written).
• Fluency in English is required; proficiency in Chinese or other European languages is helpful.

Responsibilities

• Commercial Development: Assist in building and maintaining relationships with key stakeholders for JD International, including partners from major global brands, retailers, and industry institutions.
• Account Management: Act as a key point of contact at the HQ level for our key brand accounts. Build long-term relationships to enhance financial performance, marketing efforts, engagement, and overall satisfaction.
• Negotiation and deal-making: Support commercial discussions with brand partners and other businesses to drive sustainable long-term growth.
• Analysis & Agility: Utilise data-driven decision making to understand the performance of initiatives, and pivoting when necessary to improve results.
• Partner Internally: work closely with internal stakeholders at JD Worldwide, including in R&D, Supply Chain, Marketing, Finance, Strategic Business Analysis, and Central Operations.
• Project Management: Support the Strategy & Partnerships team in the execution of strategic projects across the business, including post-merger integration, new market expansion, cross-business collaboration processes, etc.

Skills

Executive presence

Fluent English

Chinese language helpful

Partner program experience

Deal negotiation

Job description

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 44th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.

Our International Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world. In Europe, JD.com is building Joybuy as the next-generation, pan-European e-commerce platform. Backed by JD's supply chain, technology, and operating scale, Joybuy aims to set a new benchmark for quality, reliability, and partner collaboration across European markets, with the ambition to become one of the region's leading digital commerce platforms. Learn more about us: https://corporate.jd.com/

Our Strategy & Partnerships Team

Reporting directly to the JD Worldwide CEO, the Strategy & Partnerships team is a lean, agile, and fast-paced unit which drives critical growth initiatives across corporate strategy, business development, and post-deal integration. The team is entrusted with significant responsibility—from identifying and executing strategic partnerships, to deepening JD's global network of relationships with global brands and retail partners, to ensuring seamless integration of acquired businesses that delivers measurable value. With broad ownership and direct executive exposure, the team operates in a high-accountability environment where speed, judgment, and impact matter.

Job Details

• Commercial Development: Assist in building and maintaining relationships with key stakeholders for JD International, including partners from major global brands, retailers, and industry institutions.


• Account Management: Act as a key point of contact at the HQ level for our key brand accounts. Build long-term relationships to enhance financial performance, marketing efforts, engagement, and overall satisfaction.


• Negotiation and deal-making: Support commercial discussions with brand partners and other businesses to drive sustainable long-term growth.


• Analysis & Agility: Utilise data-driven decision making to understand the performance of initiatives, and pivoting when necessary to improve results.


• Partner Internally: work closely with internal stakeholders at JD Worldwide, including in R&D, Supply Chain, Marketing, Finance, Strategic Business Analysis, and Central Operations.


• Project Management: Support the Strategy & Partnerships team in the execution of strategic projects across the business, including post-merger integration, new market expansion, cross-business collaboration processes, etc.

• Minimum 3-4 years of experience in professional services or similarly rigorous role (e.g. consulting, banking, high-growth tech); including client-facing experience at executive levels and a track record of outperforming metrics-based business goals.


• Strong executive presence and communication skills (verbal and written).


• Fluency in English is required, Proficiency in Chinese (both written and verbal) or other European languages is helpful.


• Experience helping define or scale partnership programs, operating models, or partner GTM frameworks.


• Excellent project management experience including juggling multiple projects at the same time.


• Experience developing detailed joint business plans with enterprise partners and consistently delivering above expectations.


• Experience in negotiating multi-faceted deals through bringing together business, strategy, finance, and legal concepts.


• A strong background with data and data analysis, making data-led decisions and using sound business judgement.


• Demonstrated ability to operate effectively between external partners and internal teams and stakeholders e.g. product / ops / supply chain / category leads.


• Speed, resourcefulness, and a bias to action (i.e. roll up sleeves + and get in the details with our highest value partners!).


• This team moves fast and always operates in new spaces, constantly learning and evolving!


• Preferred: experience in e-commerce, retail, logistics, or technology industries.

What Success Looks like:

• Key strategic partners view JD as a trusted, high-quality long-term partner


• Clear partner onboarding and management playbooks are in place and used consistently


• Partner-driven GMV and engagement show measurable improvement


• Strategic initiatives are delivered on time with minimal disruption to partners

What We Offer:

• A high-impact role with direct exposure to JD Worldwide senior leadership, including the CEO, and meanginful influence on partner strategy and execution.


• The exciting opportunity to own and shape JD Worldwide's most important global brand partnerships, building long-term relationships with some of the world's leading consumer and retail brands.


• Broad exposure across strategy, partnerships, and post-merger integration, offering accelerated learning and career development in the fast-growing international business of a global organization.


• A diverse, inclusive work environment, where you can make a significant impact on JD.com's European presence.


• A competitive salary and benefits package, including health insurance, pension, and performance bonuses.


• JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer.


• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


• At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive.


• We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.

So let's do this. Let's deliver joy.