Product Analyst

Dsfs Ltd; Stanton Hill; On-site; GBP 39,000 - 43,000; Full time

Job summary

Derbyshire Support and Facilities Services Limited is seeking an EPR Product Analyst to support design, configuration and optimisation of the Electronic Patient Record system. You will gather requirements, analyse workflows and ensure accurate documentation, working mainly onsite with travel across three SFH Trust sites.

You will engage clinical and technical stakeholders, ensure configuration standards, support testing phases and drive adoption while adhering to patient safety and governance

Qualifications

• Degree-level education or equivalent in health informatics, IT, or related discipline.
• Formal qualification in business analysis or project support (e.g., BCS BA, PRINCE2 Foundation).
• Training in process mapping or configuration tools.
• JavaScript training or substantial experience with JavaScript within an EPR system.

Responsibilities

• Bridge between clinical teams, technical specialists and suppliers to inform product decisions and configuration standards.
• Lead or manage a team to deliver a configuration package.
• Contribute to testing, data validation and adoption activities for the EPR solution.

Skills

Stakeholder engagement

Analytical thinking

Healthcare IT experience

Requirement gathering

Education

Degree-level education in health informatics or IT

BCS BA qualification

PRINCE2 Foundation

Process mapping training

Job description

Our people are our greatest strength and through our people we strive to make continuous improvements.

See below for our current list of live job opportunities.

Main area Product Analyst Grade Grade E Contract 14 months (Fixed Term Contract Until December 2027) Hours Full time - 37.5 hours per week Job ref 166-DSFS-8351811

Site Sherwood Forest Hospitals NHS Foundation Trust Town Sutton In Ashfield Salary £38,776 - £43,003 per annum Salary period Yearly Closing 29/10/2026 08:00

Job overview

*For Immediate Start*

The EPR Product Analyst will report into the EPR Product Specialist to support the design, configuration, and optimisation of the Electronic Patient Record (EPR) system by gathering requirements, analysing workflows, and ensuring accurate documentation.

The post will primarily be onsite working with travel required across the 3 SFH Trust sites, successful candidates will be required to work unsociable hours to provide go-live support.

Interviews will be held w/c 09/11/2026

Main duties of the job

They may be required to manage a team to deliver a discrete configuration package. The post holder will act as a bridge between clinical teams, technical specialists, and suppliers, providing detailed analysis to inform product decisions and configuration standards.

It is essential that applicant has experience in configuration standards and application testing including automated testing systems.

They will contribute to testing, data validation, and adoption activities, ensuring the EPR solution meets user needs and complies with safety and governance requirements.

You will be required to demonstrate the product to a range of stakeholders in groups and or individual (one to one).

Working for our organisation

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Please see below link for the DSFS website.

Detailed job description and main responsibilities

For details of this exciting role, please see the attached Job description and Person Specification. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that is required.

Qualifications and Training

• Degree-level education or equivalent experience in health informatics, IT, or a related discipline.
• Formal qualification in business analysis or project support (e.g., BCS BA, PRINCE2 Foundation).
• Training in process mapping or configuration tools.
• Java script training equivalent to level 2 or significant experience in using Java script within an EPR system

Experience

• Experience in business analysis or system configuration within a healthcare or IT environment.
• Proven involvement in requirements gathering and workflow documentation.
• Experience supporting testing phases (SIT/UAT) and defect resolution.
• Familiarity with specialist features (PAS, ePrescribing, theatres, ED, clinical documentation, investigation etc.).
• Experience in providing product demonstrations to a wide range of stakeholder(s) and groups
• Experience with EPR systems or healthcare digital programmes.
• Familiarity with clinical coding standards (SNOMED CT, dm+d).
• Exposure to benefits realisation and optimisation activities.
• Experience in manage teams to deliver a work package.

Knowledge and Skills

• Understanding of clinical workflows and operational processes.
• Excellent communication and stakeholder engagement skills.
• Ability to manage multiple priorities and work under pressure.
• Ability to interpret supplier release notes and manage upgrades.
• Knowledge of interoperability standards (HL7, FHIR).
• Understanding of data migration principles and integration architecture.
• Familiarity with clinical safety standards (DCB0129/DCB0160) and IG compliance.
• Proficiency in documentation and process mapping tools.

Behaviours

• Collaborative approach with clinical and technical teams.
• Strong analytical and problem-solving skills.
• Commitment to NHS values and patient safety.
• Proactive mindset for continuous improvement.
• Ability to adapt to changing priorities and environments.

Other Requirements

• Ability to travel between sites and other locations as required.
• Ability to support onsite during key periods including unsociable hours.
• Other Requirements Ability to travel between sites and other locations as required. Ability to support onsite during key periods including unsociable hours. Ability work flexibly to meet programme demands

Flexible Working

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

VISA's and Immigration system

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered at this point in time.

When DSFS Ltd are able to offer sponsorship to work in the United Kingdom (UK), applicants will be required to provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

Derbyshire Support and Facilities Services (‘DSFS’) is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

Communications

Communications throughout the application process will be via e-mail therefore please check your e-mail account, spam folders and NHS Jobs (where applicable) account regularly.

References are also requested by email (where possible). Therefore, to speed up the recruitment process please provide an up to date email address for all referees when completing your application form.

Follow us on Facebook and on Twitter: @hrcrhft @WellbeingCRH @royalhospital

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.