Produce Quality & Operations Lead - South

ASDA

Leeds

Hybrid

GBP 55,000 - 75,000

Full time

14 days+
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Benefits offered by this job

Discretionary bonus
Pension matching up to 7%
Company car allowance £5,700
Employee discounts 15%
Wellbeing services and support

Job summary

ASDA is seeking a Produce Operations & Quality Manager South to drive quality and operational excellence across the Produce category. The role reports to the Lead Trading Manager, Commercial Operations, and focuses on supplier-to-store quality, WIBI governance, and continuous improvement.

You will work with Greengrocers, Technical, Trading and Logistics teams to deliver outstanding products and customer experience, leading coaching and quality projects in a hybrid work environment.

Qualifications

  • Strong understanding of fresh produce supply chains and retail operations.
  • Experience managing product quality, supplier performance, or operational standards.
  • Knowledge of food safety, compliance, and quality assurance.

Responsibilities

  • Lead Produce quality and operational standards across all categories.
  • Support Greengrocers, Store Managers and field teams through coaching and training.
  • Act as the key link between traders, technical, suppliers, logistics and retail teams.
  • Manage quality escalations, investigations and root cause analysis.
  • Monitor customer complaints, quality metrics and store feedback.
  • Support governance of Produce policies, procedures and quality standards.
  • Work collaboratively with traders, technical and suppliers to improve quality and innovation.
  • Provide operational expertise on launches, trials and seasonal events.
  • Lead quality projects and continuous improvement initiatives.
  • Own delivery and governance of WIBI standards across stores.
  • Conduct store visits, audits and reviews to improve standards and capability.

Skills

Produce quality
Operational standards
Quality governance
Stakeholder collaboration

Job description

ASDA is seeking a Produce Operations & Quality Manager South to drive quality and operational excellence across the Produce category. The role reports to the Lead Trading Manager, Commercial Operations, and focuses on supplier-to-store quality, WIBI governance, and continuous improvement.

You will work with Greengrocers, Technical, Trading and Logistics teams to deliver outstanding products and customer experience, leading coaching and quality projects in a hybrid work environment.

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