Produce Quality & Operations Lead - South

ASDA; Leeds; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Discretionary bonus

Pension matching up to 7%

Company car allowance £5,700

Employee discounts 15%

Wellbeing services and support

Job summary

ASDA is seeking a Produce Operations & Quality Manager South to drive quality and operational excellence across the Produce category. The role reports to the Lead Trading Manager, Commercial Operations, and focuses on supplier-to-store quality, WIBI governance, and continuous improvement.

You will work with Greengrocers, Technical, Trading and Logistics teams to deliver outstanding products and customer experience, leading coaching and quality projects in a hybrid work environment.

Qualifications

• Strong understanding of fresh produce supply chains and retail operations.
• Experience managing product quality, supplier performance, or operational standards.
• Knowledge of food safety, compliance, and quality assurance.

Responsibilities

• Lead Produce quality and operational standards across all categories.
• Support Greengrocers, Store Managers and field teams through coaching and training.
• Act as the key link between traders, technical, suppliers, logistics and retail teams.
• Manage quality escalations, investigations and root cause analysis.
• Monitor customer complaints, quality metrics and store feedback.
• Support governance of Produce policies, procedures and quality standards.
• Work collaboratively with traders, technical and suppliers to improve quality and innovation.
• Provide operational expertise on launches, trials and seasonal events.
• Lead quality projects and continuous improvement initiatives.
• Own delivery and governance of WIBI standards across stores.
• Conduct store visits, audits and reviews to improve standards and capability.

Skills

Produce quality

Operational standards

Quality governance

Stakeholder collaboration

Job description

ASDA is seeking a Produce Operations & Quality Manager South to drive quality and operational excellence across the Produce category. The role reports to the Lead Trading Manager, Commercial Operations, and focuses on supplier-to-store quality, WIBI governance, and continuous improvement.

You will work with Greengrocers, Technical, Trading and Logistics teams to deliver outstanding products and customer experience, leading coaching and quality projects in a hybrid work environment.