Procurement & Account Coordinator – Windows & Doors

Chase Taylor Recruitment Ltd; Newport; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

On-site parking

Career development opportunities

Job summary

Chase Taylor Recruitment Ltd has a client seeking an Account & Procurement Coordinator – Windows & Doors. The role is office-based with responsibilities spanning account support, procurement coordination, order processing and customer service for a local authority client.

You will process orders, liaise with suppliers, input data on internal systems and coordinate deliveries from order to completion, ensuring accuracy and timely updates. Strong admin skills and industry familiarity are preferred.

Qualifications

• Previous experience within an administration, account coordination, procurement, or customer service role.
• Experience within fenestration, windows and doors, glazing, or construction industry would be advantageous.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Comfortable processing orders and managing large volumes of data.
• Good IT skills including Microsoft Office and internal CRM/order processing systems.
• Ability to work independently and as part of a team.
• Professional and proactive approach to work.

Responsibilities

• Managing and supporting a key local authority customer account.
• Processing customer orders accurately and efficiently.
• Inputting and maintaining data across internal systems and databases.
• Liaising with suppliers regarding pricing, availability, and deliveries.
• Assisting with procurement and purchasing activities.
• Coordinating delivery schedules and updating customers on order progress.
• Handling customer enquiries via phone and email in a professional manner.
• Ensuring all documentation and records are maintained accurately.
• Supporting internal departments including sales, operations, and logistics.
• Monitoring stock levels and assisting with supplier coordination where required.
• Resolving customer queries and escalating issues when necessary.
• Maintaining strong working relationships with customers and suppliers.

Skills

Administration

Account coordination

Procurement

Customer service

Data processing

Tools

Microsoft Office

CRM systems

Order processing systems

Job description

Chase Taylor Recruitment Ltd has a client seeking an Account & Procurement Coordinator – Windows & Doors. The role is office-based with responsibilities spanning account support, procurement coordination, order processing and customer service for a local authority client.

You will process orders, liaise with suppliers, input data on internal systems and coordinate deliveries from order to completion, ensuring accuracy and timely updates. Strong admin skills and industry familiarity are preferred.