Process Supervisor

Evri; Coventry; Hybrid; GBP 30,000 - 37,000; Full time

Benefits offered by this job

£33,291.25 salary

Permanent, full-time employment

28 days' annual leave including Bank/H

Career development opportunities

Flexible benefits

Job summary

Evri Premium in Coventry is seeking a Process Supervisor to lead the Day Shift at the Coventry Hub. You will manage a team of Warehouse Operatives, ensure resources meet changing demand, and drive performance to meet service targets.

The role emphasizes leadership, health and safety, and efficient parcel flow in a fast-paced operation. A hands-on supervisor with strong communication and problem-solving skills will thrive here.

Qualifications

• Minimum 1 year of supervisory or acting supervisory experience.
• Experience managing large teams (20+ colleagues).
• Strong leadership and people-management skills.
• Experience working against productivity, performance or operational KPIs.
• Ability to allocate resources effectively against changing demands.
• Strong problem-solving and decision-making skills.
• Excellent communication and organisational skills.
• Proactive approach to improving performance and colleague engagement.
• Confident in fast-paced, time-critical environments.
• Strong understanding of Health & Safety and operational compliance.

Responsibilities

• Lead, motivate and support a team of Warehouse Operatives during the Day Shift.
• Allocate people and resources to match parcel volumes and requirements.
• Monitor productivity and KPIs, taking timely action.
• Ensure parcels move safely and efficiently through the Hub.
• Coach and develop colleagues to improve performance.
• Conduct team briefings and maintain clear communication.
• Promote Health & Safety culture and safe practices.
• Complete equipment and process readiness checks.
• Identify and respond to operational issues with timely decisions.
• Support the Process Manager to meet productivity, service and quality targets.
• Collaborate with other teams to maintain smooth workflow at Coventry Hub.
• Drive engagement and foster a high-performing team environment.

Skills

Leadership

People management

Resource allocation

KPI management

Decision making

Communication

Problem solving

Time management

Health & Safety

Job description

Location: Coventry Hub
Shift: Day
Salary: £33,291.25 per annum plus benefits
Contract: Permanent, Full Time

Lead the team behind our day operation

At Evri Premium, we're committed to delivering operational excellence through our people. We're looking for an experienced Process Supervisor to join our Coventry Hub on our permanent Day Shift.

This is a hands-on leadership role at the heart of a fast-paced parcel operation. Reporting to the Process Manager, you'll take responsibility for leading a team of Warehouse Operatives, making sure we have the right people in the right places and that parcels continue to move safely and efficiently through the Hub.

You'll be responsible for driving productivity, maintaining operational standards and supporting your team to perform at their best throughout the shift.

If you're an experienced Supervisor who enjoys leading people, solving problems and delivering results in a busy operational environment, we'd love to hear from you.

What You'll Be Doing

• Lead, motivate and support a team of Warehouse Operatives throughout the Day Shift.
• Allocate people and resources effectively in line with changing parcel volumes and operational requirements.
• Monitor productivity, performance and operational KPIs, taking action where required.
• Ensure parcels move safely and efficiently through the Hub to meet service requirements.
• Coach, develop and support colleagues to improve individual and team performance.
• Conduct team briefings and maintain clear communication throughout the operation.
• Promote a strong Health & Safety culture and ensure colleagues follow safe working practices.
• Complete equipment, process and operational readiness checks.
• Identify and respond to operational issues, making effective decisions in a time-critical environment.
• Support the Process Manager in delivering productivity, service, quality and performance targets.
• Work collaboratively with other operational teams to maintain an efficient flow across Coventry Hub.
• Drive colleague engagement and create an accountable, supportive and high-performing team environment.

What We’re Looking For

You'll be comfortable leading people within a busy operational environment and confident making decisions when priorities or volumes change.

You'll also need:

• A minimum of 1 year's experience in a supervisory or acting supervisory role.
• Experience managing large teams of 20+ colleagues.
• Strong leadership and people-management skills.
• Experience working against productivity, performance or operational KPIs.
• The ability to allocate resources effectively against changing operational demands.
• Strong problem-solving and decision-making skills.
• Excellent communication and organisational skills.
• A proactive approach to improving performance and colleague engagement.
• The confidence to work effectively in a fast-paced, time-critical environment.
• A strong understanding of Health & Safety and the importance of operational compliance.

Previous experience within parcels, logistics, warehousing, distribution, manufacturing or another high-volume operational environment would be particularly beneficial.

What We Can Offer You

At Evri Premium, we want our people to build long-term careers with us. You'll receive:

• £33,291.25 salary.
• Permanent, full-time employment.
• At least 28 days' annual leave, including Bank Holidays.
• Excellent career development and progression opportunities.
• Access to flexible benefits including shopping vouchers, insurance and healthcare options.
• A supportive and inclusive working environment where you can continue to develop your leadership career.

Why Evri Premium?

At Evri Premium, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring their authentic selves to work.

Our Coventry Hub is a fast-moving operation where strong leadership makes a real difference. As a Process Supervisor, you'll have the opportunity to take ownership of your area, develop your team and directly influence the performance of our operation.