Process Optimisation Technician

Muller UK & Ireland; Manchester; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Bonus 10% annual

Health care cash plan

Life assurance (2x)

33 days holiday

Rewards platform discounts

Buy & sell holidays

Job summary

Muller UK & Ireland is recruiting a Process Optimisation Technician to join our Manchester Dairy site. You will provide technical expertise to support value creation, coach frontline teams, and drive PDCA-driven improvements across processes, effluent management, and maintenance.

The role involves working with engineering and operations, observing process performance, and delivering end-to-end waste reduction initiatives, with on-site planning and potential out-of-hours support.

Qualifications

• Operational excellence in a dairy/manufacturing environment.
• Strong process background with excellent problem-solving ability.
• Ability to map processes and collaborate with internal stakeholders.
• Willingness to respond to emergencies out of hours.

Responsibilities

• Provide frontline support to operations and aid value creation.
• Coach frontline teams to identify and solve problems.
• Use PDCA techniques to drive real-time improvements.
• Carry out process mapping and optimisation activities.
• Have basic PLC and logic fault-finding skills.
• Support maintenance excellence and asset care initiatives.
• Utilise PMS to prioritise, problem-solve and engage teams.
• Lead end-to-end site wastage reduction initiatives.
• Share knowledge and best practices across teams.
• Collaborate with engineering and technicians to monitor performance.
• Work with effluent plant operatives to optimise ETP processes.
• Be available for out-of-hours emergency support and remote troubleshooting.
• Work with continuous improvement teams to analyse, document and validate improvements.

Skills

Problem solving

Process mapping

PLC fault finding

Waste management

Operational excellence

Education

All Dairy Technical Competency Workshops OR L3 Dairy Operator

Tools

PLC systems

PDCA methods

Job description

We are currently recruiting for a Process Optimisation Technician to join our Manchester Dairy.

The purpose of the role is to provide technical expertise to support and optimise value creation, working within the Muller values and standards whilst striving to continuously improve.

Contract - Permanent / Full Time

Location - Manchester

Shift Pattern - Monday - Friday - 7am start time

The ideal candidate will have strong process background within a food manufacturing environment, a high level problem solving capability, the ability to process map and can collaboratively work with other internal stakeholders.

Key responsibilities of a Process Optimisation Technician will include:

• Constant recognition that the value creation is "level 1" - First line support primary purpose is to support the front line teams.
• Coaching front line team members, enabling them to solve problems.
• Uses PDCA techniques to follow problems through to "100 year fix" in real time.
• Process optimisation capability - to include process mapping.
• Basic level understanding of PLC and logic fault finding skills.
• Maintenance excellence / Asset care.
• Uses PMS to support prioritisation, problem solving and team engagement.
• Displays ownership by creating and delivering end to end site wastage initiatives.
• Continuous transfer of knowledge and best practice.
• Work with engineering & technicians to observe, recognise and report on process performance and improvement.
• Work closely with the effluent plant and the operatives, guiding them with best practise, optimising ETP processes, troubleshooting and operation expertise.
• Availability to receive emergency calls out of hours, to be able to provide remote support when in need.
• Ability to work alongside a continuous improvement team to achieve a universal goal, analysing; documenting and validating along the way.

Key skills & experience

• Operational Excellence Overview and Waste Management.
• All Dairy Technical Competency Workshops OR L3 Dairy Operator. Apprenticeship Process mapping.
• Basic logic / PLC fault finding.
• Six sigma.
• Operational Excellence Problem Solving.
• Knowledge of effluent treatment operations (preferred).

Benefits

• Competitive salary
• Up to 10% bonus paid yearly
• Single Health care cash plan
• 2x life assurance
• 33 days holiday
• Access to the Muller rewards platform where you can gain access to 1000s of discounts, cycle to work scheme etc.
• Buy & sell holidays.

You can find out more about Müller and what it's like to work for us by clicking here Careers at Müller UK & Ireland