Dairy Process Optimisation Technician – Frontline Solver

Muller UK & Ireland; Manchester; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Bonus 10% annual

Health care cash plan

Life assurance (2x)

33 days holiday

Rewards platform discounts

Buy & sell holidays

Job summary

Muller UK & Ireland is recruiting a Process Optimisation Technician to join our Manchester Dairy site. You will provide technical expertise to support value creation, coach frontline teams, and drive PDCA-driven improvements across processes, effluent management, and maintenance.

The role involves working with engineering and operations, observing process performance, and delivering end-to-end waste reduction initiatives, with on-site planning and potential out-of-hours support.

Qualifications

• Operational excellence in a dairy/manufacturing environment.
• Strong process background with excellent problem-solving ability.
• Ability to map processes and collaborate with internal stakeholders.
• Willingness to respond to emergencies out of hours.

Responsibilities

• Provide frontline support to operations and aid value creation.
• Coach frontline teams to identify and solve problems.
• Use PDCA techniques to drive real-time improvements.
• Carry out process mapping and optimisation activities.
• Have basic PLC and logic fault-finding skills.
• Support maintenance excellence and asset care initiatives.
• Utilise PMS to prioritise, problem-solve and engage teams.
• Lead end-to-end site wastage reduction initiatives.
• Share knowledge and best practices across teams.
• Collaborate with engineering and technicians to monitor performance.
• Work with effluent plant operatives to optimise ETP processes.
• Be available for out-of-hours emergency support and remote troubleshooting.
• Work with continuous improvement teams to analyse, document and validate improvements.

Skills

Problem solving

Process mapping

PLC fault finding

Waste management

Operational excellence

Education

All Dairy Technical Competency Workshops OR L3 Dairy Operator

Tools

PLC systems

PDCA methods

Job description

Muller UK & Ireland is recruiting a Process Optimisation Technician to join our Manchester Dairy site. You will provide technical expertise to support value creation, coach frontline teams, and drive PDCA-driven improvements across processes, effluent management, and maintenance.

The role involves working with engineering and operations, observing process performance, and delivering end-to-end waste reduction initiatives, with on-site planning and potential out-of-hours support.