Process Manager

Linkit Recruitment; Coventry; On-site; GBP 38,000 - 46,000; Full time

Job summary

LRL is seeking an experienced Process Manager to take the lead on a night shift operation in Coventry, working on behalf of one of the UK's largest logistics companies. You will manage the night shift, guide Supervisors and Team Leaders, allocate labour and resources, and ensure service, productivity and safety targets are met.

This fast-paced role requires strong leadership, data analysis, cost control and a drive for continuous improvement across the operation.

Qualifications

• Has proven experience in a management role within a fast-paced warehouse, logistics, parcel or distribution environment.
• Demonstrates strong leadership skills, with experience managing teams through Supervisors and Team Leaders.
• Is confident analysing operational data and KPIs to identify trends, monitor performance and make informed decisions.
• Has the ability to plan and manage resources effectively in response to changing workloads and operational priorities.
• Is a visible, approachable and motivational leader who can engage teams, develop talent and drive accountability.
• Maintains a strong focus on health and safety, service delivery, productivity and operational excellence.

Responsibilities

• Oversee and manage the day-to-day running of the night shift operation, ensuring all activities are completed efficiently and to the required standards.
• Lead, support and develop Supervisors and Team Leaders to maximise team performance and engagement.
• Plan and allocate labour and resources in line with forecast volumes and operational requirements.
• Monitor productivity, operational costs, service levels and key performance indicators (KPIs), taking action where improvements are required.
• Ensure operational targets and service expectations are consistently met without compromising quality or safety.
• Identify operational challenges, resolve issues promptly and implement practical solutions to minimise disruption.
• Maintain strong health and safety standards, ensuring compliance with company procedures and relevant regulations.
• Support peak-period planning and adapt operational resources to accommodate changes in volumes and demand.
• Drive continuous improvement initiatives to enhance productivity, streamline processes and improve working practices.
• Collaborate with other departments and key stakeholders to support the wider business objectives and ensure effective operational performance.

Skills

Leadership

KPIs analysis

Resource planning

Health & safety

Job description

LRL: Process Manager - Night Shift - £42k p/annum

Location: Coventry

Salary: £42,012.65 plus benefits

Working Hours: Monday to Friday, 18:30-04:30

LRL is seeking an experienced Process Manager to take the lead on a night shift operation in Coventry, working on behalf of one of the UK's largest logistics companies.

About the Role

We are looking for a proactive, hands‑on operational leader to take responsibility for the overall performance of the night shift. Working closely with Supervisors and Team Leaders, you will ensure the operation runs efficiently, resources are allocated effectively, parcels are handled safely, and service and productivity targets are consistently achieved.

This is a fast‑paced environment where you will need to balance people management, operational performance, cost control and service delivery, while responding effectively to fluctuating volumes and changing business demands.

This is an excellent opportunity to join a well-established national brand in a key leadership position, where you can make a real impact on operational performance and continuous improvement.

Key Responsibilities

• Oversee and manage the day-to-day running of the night shift operation, ensuring all activities are completed efficiently and to the required standards.
• Lead, support and develop Supervisors and Team Leaders to maximise team performance and engagement.
• Plan and allocate labour and resources in line with forecast volumes and operational requirements.
• Monitor productivity, operational costs, service levels and key performance indicators (KPIs), taking action where improvements are required.
• Ensure operational targets and service expectations are consistently met without compromising quality or safety.
• Identify operational challenges, resolve issues promptly and implement practical solutions to minimise disruption.
• Maintain strong health and safety standards, ensuring compliance with company procedures and relevant regulations.
• Support peak-period planning and adapt operational resources to accommodate changes in volumes and demand.
• Drive continuous improvement initiatives to enhance productivity, streamline processes and improve working practices.
• Collaborate with other departments and key stakeholders to support the wider business objectives and ensure effective operational performance.

The Ideal Candidate

• Has proven experience in a management role within a fast-paced warehouse, logistics, parcel or distribution environment.
• Demonstrates strong leadership skills, with experience managing teams through Supervisors and Team Leaders.
• Is confident analysing operational data and KPIs to identify trends, monitor performance and make informed decisions.
• Has the ability to plan and manage resources effectively in response to changing workloads and operational priorities.
• Is a visible, approachable and motivational leader who can engage teams, develop talent and drive accountability.
• Maintains a strong focus on health and safety, service delivery, productivity and operational excellence.

If you are an experienced logistics professional who thrives in a fast-paced environment and has the leadership skills to drive night shift performance, this is an excellent opportunity to take the next step in your career