PROCESS MANAGEMENT– MANAGER

Aabasoft; United Kingdom; Remote; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic manager for their Investment Operations Process Oversight team. This pivotal role involves ensuring the accuracy and reliability of data across global accounting platforms while driving efficiency and supporting business objectives. You will lead a regional team, manage daily operations, and oversee quality control, all while collaborating with cross-functional teams to enhance performance and minimize risks. If you are passionate about process innovation and continuous improvement, this is an exciting opportunity to make a significant impact in a forward-thinking organization.

Qualifications

• Proven experience in managing operations with a focus on quality and efficiency.
• Strong understanding of financial reporting and compliance standards.

Responsibilities

• Oversee daily operations and ensure timely delivery of valuation reports.
• Lead a regional team to align with global objectives and drive performance.

Skills

Leadership

Quality Control

Process Improvement

Risk Management

Data Analysis

Education

Bachelor's Degree in Finance or related field

Professional certifications (e.g., CFA, CPA)

Tools

Aladdin

MIS Reporting Tools

Job description

The Investment Operations Process Oversight team ensures the accuracy and reliability of data across global accounting platforms for valuation and performance reporting. As a manager, you will work closely with the Global Head of Operations Oversight to align regional processes, drive efficiency, and support business objectives. This role plays a key part in collaborating with cross-functional and global teams, overseeing workflows, managing risks, and developing people.

You will provide leadership to ensure robust quality control, timely delivery of reports, resolution of escalations, and compliance with internal controls. The role also involves supporting technology upgrades, process innovation, and continuous improvement across regional teams.

• Manage daily operations and oversee global task allocations to meet deadlines and service standards
• Lead a regional team, ensuring alignment with global objectives, while supporting career development and performance growth
• Supervise quality checks using platforms such as Aladdin, ensuring workflows are monitored and escalations are handled effectively
• Coordinate cross-regional task transitions, ensuring clarity and accuracy during handovers
• Monitor service-level agreements (SLAs) across platforms and functions, ensuring compliance and accuracy
• Ensure timely and accurate delivery of monthly valuation and accounting reports
• Resolve process-related queries and ensure escalation protocols are followed
• Support internal audits, compliance activities, and risk documentation
• Implement changes in operational practices that enhance performance and minimize risk
• Drive continuous improvements in processes and systems by identifying automation opportunities and training needs
• Collaborate with upstream and downstream teams to enhance data quality and operational efficiency
• Prepare and manage MIS and KPI reports related to accounting operations
• Serve as the key contact for internal and external stakeholders regarding operational escalations and initiatives