Process Improvement and Change Specialist

AWE; Reading; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

9-day fortnight

Pension scheme

Family leave policies

Career development funding

Employee assistance programme

Life assurance

Discounts on everyday spending

Volunteer leave

Job summary

AWE is looking for a Process Improvement and Change Specialist to join the HR Service Improvement team in Reading. The role supports hybrid working, with three days on site in a long week and two days on site in a short week, plus a 9-day working fortnight and flexible arrangements where possible.

You will deliver process and systems changes as part of the HR Digital Roadmap, leading HR change and improvement projects, focusing on operational readiness, adoption and stakeholder engagement.

Qualifications

• Experience leading HR change and improvement projects, focusing on operational readiness, change management and adoption.
• Ability to coordinate SME input and engage stakeholders at the right times.
• Proven track record delivering change through design, build, testing and implementation.

Responsibilities

• Drive forward the programme area from a business perspective.
• Coordinate SME input and ensure stakeholders are engaged at the right time.
• Consolidate feedback into a single, aligned business position.
• Drive timely decisions and escalate issues when needed.
• Lead changes through design, build, test and implementation.
• Review and sign off key deliverables and design outputs.
• Ensure required business inputs (process detail, data, business rules) are provided.
• Support business readiness, change management and adoption of changes.

Skills

Change management

Stakeholder management

Project management

Process improvement

Workday

ServiceNow

Data analysis

Excel

Office 365

Tools

Workday

ServiceNow

Excel

PowerPoint

Visio

Job description

We are looking for a Process Improvement and Change Specialist to join the HR Service Improvement team.

Location: Reading, with free onsite parking.

Working Pattern: AWE operates a 9-day working fortnight, with every other Friday as a non-working day. This role is eligible for hybrid working, meaning employees typically spend three days on site in a long week and two days on site in a short week. We support flexible working where possible, including part-time and varied working hours, so please let us know if you would like us to consider an alternative working arrangement when you apply.

Let us introduce the role

AWE are currently recruiting for a HR Process Improvement and Change Specialist to work within our Service Improvement Team to deliver process and systems changes as part of our HR Digital Roadmap programme of work.

Ideally, we would like you to have experience in leading HR change and improvement projects, particularly in terms of operational readiness, change management and adoption.

You will be required to:

• Drive forward your area of the programme from a business perspective
• Coordinate SME input and ensuring the right stakeholders are engaged at the right time
• Consolidate feedback into a single, aligned business position
• Drive timely decisions and resolving or escalating issues where needed
• Drive changes forward through design, build, test and implementation
• Review and sign off key deliverables and design outputs
• Ensure required business inputs (e.g. process detail, data, business rules) are provided
• Support business readiness, change management and adoption of agreed changes
• Be the focal point for external partners where required

Whilst not to be considered a tick list, we'd like you to have experience in some of the following:

• Implementing Process and Systems Change
• Designing and documenting processes and ways of working such as user guides and work instructions
• Good stakeholder management skills, able to influence and engage others
• Delivering change through a project management approach
• Attention to detail and accuracy
• Basic analytical capabilities and knowledge of the use of metrics
• Experience of using Workday and ServiceNow within an HR environment
• Working knowledge of MS Excel at intermediate level
• Working with Word, PowerPoint, Visio and other Office 365 applications

Some reasons we think you'll love it here:

AWE has wide range of benefits to suit you. These include:

• 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave.
• Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions).
• Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay.
• Opportunities for Professional Career Development including funding for annual membership of a relevant professional body.
• Employee Assistance Programme and Occupational Health Services.
• Life Assurance (4 x annual salary).
• Discounts - access to savings on a wide range of everyday spending.
• Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.