Process Improvement and Change Specialist

awepeople; Reading; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

9-day working fortnight

Pension scheme 9-13%

Family leave policies

Professional development funding

Employee Assistance Programme

Life Assurance 4x salary

Discounts and perks

Volunteer leave

Job summary

AWE is recruiting a HR Process Improvement and Change Specialist to join the Service Improvement Team in Reading. The role focuses on delivering HR process and systems changes as part of the HR Digital Roadmap, with hybrid working and flexible hours.

You will lead change initiatives, coordinate SME input, and ensure alignment across stakeholders while driving readiness and adoption of new ways of working.

Qualifications

• Experience leading HR change and improvement projects.
• Experience with HR systems such as Workday and ServiceNow.
• Good stakeholder management and influencing skills.
• Ability to manage projects using a structured approach.

Responsibilities

• Drive programme work from a business perspective.
• Coordinate SME input and engage stakeholders at the right times.
• Consolidate feedback into a single aligned business position.
• Drive changes through design, build, test and implementation.
• Review deliverables and design outputs for sign-off.
• Ensure business inputs (process detail, data, rules) are provided.
• Support business readiness, change management and adoption of changes.
• Be the focal point for external partners when required.

Skills

Change management

Project management

Stakeholder management

Process design

Data analysis

Process documentation

Tools

Workday

ServiceNow

MS Excel

Word

PowerPoint

Visio

Job description

We are looking for a Process Improvement and Change Specialist to join the HR Service Improvement team.

Location: Reading, with free onsite parking.

Working Pattern: AWE operates a 9-day working fortnight, with every other Friday as a non-working day. This role is eligible for hybrid working, meaning employees typically spend three days on site in a long week and two days on site in a short week. We support flexible working where possible, including part-time and varied working hours, so please let us know if you would like us to consider an alternative working arrangement when you apply.

Let us introduce the role

AWE are currently recruiting for a HR Process Improvement and Change Specialist to work within our Service Improvement Team to deliver process and systems changes as part of our HR Digital Roadmap programme of work.

Ideally, we would like you to have experience in leading HR change and improvement projects, particularly in terms of operational readiness, change management and adoption.

You will be required to:

• Drive forward your area of the programme from a business perspective
• Coordinate SME input and ensuring the right stakeholders are engaged at the right time
• Consolidate feedback into a single, aligned business position
• Drive timely decisions and resolving or escalating issues where needed
• Drive changes forward through design, build, test and implementation
• Review and sign off key deliverables and design outputs
• Ensure required business inputs (e.g. process detail, data, business rules) are provided
• Support business readiness, change management and adoption of agreed changes
• Be the focal point for external partners where required

Whilst not to be considered a tick list, we'd like you to have experience in some of the following:

• Implementing Process and Systems Change
• Designing and documenting processes and ways of working such as user guides and work instructions
• Good stakeholder management skills, able to influence and engage others
• Delivering change through a project management approach
• Attention to detail and accuracy
• Basic analytical capabilities and knowledge of the use of metrics
• Experience of using Workday and ServiceNow within an HR environment
• Working knowledge of MS Excel at intermediate level
• Working with Word, PowerPoint, Visio and other Office 365 applications

Some reasons we think you'll love it here:

AWE has wide range of benefits to suit you. These include:

• 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave.
• Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions).
• Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay.
• Opportunities for Professional Career Development including funding for annual membership of a relevant professional body.
• Employee Assistance Programme and Occupational Health Services.
• Life Assurance (4 x annual salary).
• Discounts - access to savings on a wide range of everyday spending.
• Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.

Important things you need to know:

You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV.

We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process.

Our interviews typically take place over Teams and for most roles are a 1 stage process.

Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone i