Proactive Telesales

Stark Danmark A/S; Belfast City District; On-site; GBP 22,000 - 32,000; Full time

Job summary

STARK Building Materials UK is seeking a Proactive Internal Sales professional to drive customer engagement, build and nurture accounts, and support branch performance across our Belfast area. You will respond to inquiries, quotations and orders promptly, while coordinating with branch colleagues, key account managers and suppliers to seize sales opportunities.

The role emphasizes a proactive sales mindset, strong communication, and meticulous stock and order processing, with a commitment to our

Qualifications

• Good communication and relationship-building skills across face-to-face, phone and written interactions.
• A proactive approach, with the ability to identify opportunities and support sales activity.
• Strong organisation skills and attention to detail when processing information.
• Confidence using IT systems, including trading platforms and reporting tools.
• A team-focused approach and ability to work in a fast-paced environment.
• A commitment to our values of Decency, Passion and Pride.

Responsibilities

• Developing customer accounts (new and existing) by understanding needs and offering suitable solutions
• Responding to customer enquiries, quotations and orders in a timely and accurate way
• Working closely with branch colleagues, key account managers and suppliers to support sales opportunities
• Contributing to branch targets, including sales volume, margin and profitability
• Maintaining accurate stock control and order processing systems
• Delivering a consistent and positive customer experience through professional communication
• Supporting compliance with health, safety and company policies
• Carrying out any other reasonable duties to support the wider team and business

Skills

Communication skills

Proactive

Organisational skills

IT systems

Team player

Values-driven

Tools

Trading platforms

Reporting tools

Job description

We are a leading Builders’ Merchant in Northern Ireland; known for the quality of our products and the service we provide across building materials and timber-based solutions. We are committed to creating a workplace where everyone feels respected, valued and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives. We believe that building a diverse team strengthens our business, supports innovation and helps us better serve the communities we work in. Our values of Decency, Passion and Pride guide how we treat each other, our customers and our partners. We are focused on creating an inclusive environment where individuals are supported to grow, develop and reach their potential. By investing in the right tools, training and ongoing support, we aim to give every colleague a fair opportunity to build a successful and rewarding career with us.

Hours: 08:00am - 17:00pm Monday to Friday with occasional Saturdays. Location: JP Corry, 648 Springfield Rd, Belfast BT12 7EH

The Proactive Sales plays an important role in supporting the growth of the branch by building strong relationships with both new and existing customers. As part of the Internal Sales team, you will be at the centre of day-to-day customer engagement, helping to deliver the right products and solutions while supporting overall branch performance. We are committed to creating an inclusive and supportive environment where everyone feels respected, valued and able to succeed. You will work with colleagues, customers and suppliers from a wide range of backgrounds, so a collaborative and respectful approach is key. You will be part of a values-led organisation, contributing to our purpose of building our future by helping others build theirs, while developing your own skills and career.

What will I be doing?

• Developing customer accounts (new and existing) by understanding needs and offering suitable solutions
• Responding to customer enquiries, quotations and orders in a timely and accurate way
• Working closely with branch colleagues, key account managers and suppliers to support sales opportunities
• Contributing to branch targets, including sales volume, margin and profitability
• Maintaining accurate stock control and order processing systems
• Delivering a consistent and positive customer experience through professional communication
• Supporting compliance with health, safety and company policies
• Carrying out any other reasonable duties to support the wider team and business

What do we need from you?

• Good communication and relationship-building skills across face-to-face, phone and written interactions
• A proactive approach, with the ability to identify opportunities and support sales activity
• Strong organisation skills and attention to detail when processing information
• Confidence using IT systems, including trading platforms and reporting tools
• A team-focused approach and ability to work in a fast-paced environment
• A commitment to our values of Decency, Passion and Pride
• We recognise that people develop skills and experience in different ways, so if you feel you meet most of the criteria, we would still encourage you to apply.

Desirable (not essential)

• Experience in a similar role or environment

Our commitment to inclusion

• We are committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, experiences and perspectives, and we aim to provide a fair and accessible recruitment process.
• If you require any reasonable adjustments at any stage of the application or interview process, please let us know and we will support you where we can.

Closing date for applications

18th September 2026

STARK Building Materials UK comprises 14 brands, including one of the UK’s leading builders’ merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber. With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK’s largest retailers and distributors of building and construction materials. However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry. Together, we give our customers hassle‑free access to the market‑leading, sustainable solutions they need to build responsibly for the future.

At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward. All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers. We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day. We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring your true selves to work every day. We are proud that we offer all our colleagues a great place to work.