Assistant Branch Manager

Stark Danmark A/S; Stafford; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Staff discount

Life assurance

Holiday allowance

Job summary

Jewson, a leading building materials distributor in Northern Europe, is seeking an Assistant Branch Manager in Stafford. The role offers a competitive salary, staff discounts, life assurance and 34 days of holiday including bank holidays.

Hours are weekdays with alternate Saturdays, and you will act as first line support to the Branch Manager to deliver exceptional service to customers. You will get to know product lines, develop strong relationships with customers, and lead your team to ensure

Qualifications

• Proven background in sales with a track record of exceeding targets.
• Strong communication to provide great customer service.
• Passion for customer service and helping customers.
• Ability to build, develop and maintain relationships.
• Industry knowledge of building materials advantageous.

Responsibilities

• Lead and support the Branch Manager to drive success.
• Learn product lines and services to assist customer interactions.
• Develop relationships with customers and provide proactive advice.
• Understand the local market to support sales growth.
• Use in-house systems to process orders, schedule deliveries and keep customers updated.
• Maintain stock levels with regular stock counts.
• Lead the team in prioritising Health & Safety at work.

Skills

Sales track record

Customer service

Relationship building

Building materials knowledge

Communication skills

Job description

Jewson is a leading building materials distributor in Northern Europe, is on the hunt for an Assistant Branch Manager who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours: 7:30am to 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.

Location: Jewson, Baswich Ln, Stafford, ST18 0YJ.

Key Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Get to know our product lines and services in order to make the most of all customer interactions.
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Get to know the local market to support plans for sales growth.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Maintain stock levels, carrying out regular stock counts.
• Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.

Required Skills and Experience

• Proven background in Sales with a strong track record of exceeding sales targets.
• Strong communication to be able to provide great customer service.
• A passion for customer service.
• An ability to build, develop and maintain relationships.
• Industry experience / knowledge of building materials would be advantageous.

What’s in it for you

• Discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance.
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

Why STARK?

At Jewson we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you.

STARK Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-case basis. STARK Building Materials UK comprises 14 brands, including one of the UK’s leading builders’ merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber. With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK’s largest retailers and distributors of building and construction materials. However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry. Together, we give our customers hassle-free access to the market-leading, sustainable solutions they need to build responsibly for the future. At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward. All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers. We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day. We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring their true selves to work every day. We are proud that we offer all our colleagues a great place to work.