Proactive Telesales

JP Corry; Belfast City District; On-site; GBP 20,000 - 24,000; Full time

Job summary

JP Corry in Belfast is seeking an Internal Sales candidate to develop customer accounts and respond to enquiries, quotations and orders. You’ll work closely with branch colleagues and suppliers to support sales opportunities and deliver the right products and solutions.

You’ll be at the centre of day-to-day customer engagement, helping to deliver excellent service while supporting branch performance. A proactive approach, strong communication and IT proficiency are essential for success.

Qualifications

• Experience in developing customer accounts or similar sales support role.
• Strong communication skills across face-to-face, phone and email.
• Proactive approach with the ability to identify opportunities and support sales activity.

Responsibilities

• Developing customer accounts (new and existing) by understanding needs and offering suitable solutions.
• Responding to customer enquiries, quotations and orders in a timely and accurate way.
• Working closely with branch colleagues, key account managers and suppliers to support sales opportunities.
• Contributing to branch targets, including sales volume, margin and profitability.
• Maintaining accurate stock control and order processing systems.
• Delivering a consistent and positive customer experience through professional communication.
• Supporting compliance with health, safety and company policies.
• Carrying out any other reasonable duties to support the wider team and business.

Skills

Customer relationship

Communication

IT literacy

Sales awareness

Team collaboration

Tools

Trading platforms

Reporting tools

Job description

We are a leading Builders’ Merchant in Northern Ireland; known for the quality of our products and the service we provide across building materials and timber-based solutions. We are committed to creating a workplace where everyone feels respected, valued and able to succeed.

We welcome applications from people of all backgrounds, experiences and perspectives. We believe that building a diverse team strengthens our business, supports innovation and helps us better serve the communities we work in.

Our values of Decency, Passion and Pride guide how we treat each other, our customers and our partners. We are focused on creating an inclusive environment where individuals are supported to grow, develop and reach their potential.

By investing in the right tools, training and ongoing support, we aim to give every colleague a fair opportunity to build a successful and rewarding career with us.

Hours:

08:00am - 17:00pm Monday to Friday with occasional Saturdays.

Location:

JP Corry, 648 Springfield Rd, Belfast BT12 7EH

The Proactive Sales plays an important role in supporting the growth of the branch by building strong relationships with both new and existing customers. As part of the Internal Sales team, you will be at the centre of day-to-day customer engagement, helping to deliver the right products and solutions while supporting overall branch performance.

We are committed to creating an inclusive and supportive environment where everyone feels respected, valued and able to succeed. You will work with colleagues, customers and suppliers from a wide range of backgrounds, so a collaborative and respectful approach is key.

You will be part of a values-led organisation, contributing to our purpose of building our future by helping others build theirs, while developing your own skills and career.

What will I be doing?

• Developing customer accounts (new and existing) by understanding needs and offering suitable solutions
• Responding to customer enquiries, quotations and orders in a timely and accurate way
• Working closely with branch colleagues, key account managers and suppliers to support sales opportunities
• Contributing to branch targets, including sales volume, margin and profitability
• Maintaining accurate stock control and order processing systems
• Delivering a consistent and positive customer experience through professional communication
• Supporting compliance with health, safety and company policies
• Carrying out any other reasonable duties to support the wider team and business

What do we need from you?

• Good communication and relationship-building skills across face-to-face, phone and written interactions
• A proactive approach, with the ability to identify opportunities and support sales activity
• Strong organisation skills and attention to detail when processing information
• Confidence using IT systems, including trading platforms and reporting tools
• A team-focused approach and ability to work in a fast-paced environment
• A commitment to our values of Decency, Passion and Pride

Desirable (not Essential)

• Experience in a similar role or environment

Our commitment to inclusion

We are committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, experiences and perspectives, and we aim to provide a fair and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know and we will support you where we can.

Closing date for applications 18th September 2026