Proactive Sales Executive

JR United Kingdom; Basingstoke; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading international luxury interior furnishings company is seeking a Proactive Sales Executive to enhance its trade customer base. The successful candidate will develop tailored sales strategies and ensure exceptional customer service while achieving sales targets, collaborating with various teams to drive growth.

Qualifications

• Proven sales experience, preferably in call centers or mail order catalogues.
• Strong business acumen and industry knowledge.
• Self-driven, results-oriented, with a positive outlook.

Responsibilities

• Develop and implement tailored sales strategies for smaller turnover customers.
• Achieve personal sales targets as part of the team.
• Provide world-class customer service to maximize sales.

Skills

Sales experience

Business acumen

Customer relationship building

Results-oriented

CRM proficiency

Communication skills

Tools

CRM

WG360

Job description

We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.

Responsibilities:

• Develop and implement tailored sales strategies for smaller turnover customers, focusing on maximizing the placement of pattern books in the marketplace to engage trade customers who may not have regular visits from our road sales team.
• Contact customers to review performance, understand current projects, and promote existing and new collections.
• Understand customer needs to maximize sales opportunities.
• Secure future business through appropriate service and support.
• Develop and deliver an effective customer contact strategy using all contact tools.
• Provide world-class customer service to maximize sales.
• Input customer feedback into CRM and work closely with the Customer Service Team to ensure order accuracy.
• Follow up on calls/emails and analyze performance data to inform further calls.
• Submit accurate reports and monitor sales performance with management.
• Complete all administrative tasks associated with the role.
• Achieve personal sales targets as part of the team.
• Employ effective sales techniques to promote, upsell, and cross-sell products, building strong business relationships.

Measures of Success:

• Achieving sales budgets and year-over-year growth.
• Working within expenditure budgets.
• Number of calls and emails per day.
• Sales success relative to budgeted plans.

Connecting with Others:

• Collaborate with sales colleagues, customers, customer service, finance, and senior management to ensure performance and relationship management.

Skills & Experience:

• Proven sales experience, preferably in call centers or mail order catalogues.
• Strong business acumen and industry knowledge.
• Experience with product knowledge and building long-term relationships.
• Self-driven, results-oriented, with a positive outlook.
• Proficiency with CRM and WG360.
• Excellent verbal, written, and presentation skills.

About Us:

Sanderson Design Group is an international luxury interior furnishings company, designing and marketing wallpapers, fabrics, and interior products. Our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Since 1860, our purpose has been "To bring the Beautiful into People’s Homes and Lives". We are proud custodians of over 160 years of design excellence, committed to enriching homes with our timeless and contemporary styles.