Proactive Sales Executive

JR United Kingdom; Crawley; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in luxury interior furnishings seeks a Proactive Sales Executive in Crawley. The role involves developing customer relationships, implementing sales strategies, and achieving sales targets. Applicants should have proven sales experience and strong business acumen.

Qualifications

• Proven sales experience in call centres or mail order catalogues.
• Strong business sense and industry knowledge.
• Self-driven and results-oriented.

Responsibilities

• Develop tailored sales strategies for small turnover customers.
• Provide excellent customer service and follow up on communications.
• Analyze performance and submit reports on sales.

Skills

Sales Experience

Business Sense

CRM Knowledge

Presentation Skills

Job description

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Proactive Sales Executive, Crawley, West Sussex

Client:

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 1

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth and development of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.

Responsibilities:

• Develop and implement tailored sales strategies that address the unique needs of smaller turnover customers, with a focus on maximizing the placement of pattern books in the marketplace. This is vital for engaging trade customers who may not have regular visits from our road sales team.
• Contact customers to review performance, understand current projects, and promote existing and new collections.
• Understand customer needs to maximize sales opportunities.
• Secure future business through appropriate service and support.
• Develop and deliver a customer contact strategy using all contact tools.
• Provide excellent customer service to maximize sales opportunities.
• Input customer feedback into CRM.
• Work closely with Customer Service to ensure order accuracy.
• Follow up on calls/emails.
• Analyze performance and provide data insights for calls.
• Submit regular reports and monitor sales performance with management.
• Complete all administrative tasks related to the role.
• Achieve personal sales targets as part of the team.
• Employ effective sales techniques to promote, upsell, and cross-sell products, building stronger business relationships.

Measures of Success:

• Achieving sales budget and year-on-year growth.
• Working within expenditure budgets.
• Number of calls and emails per day.
• Sales success according to budgeted plans.

Connecting with others:

• Sales colleagues for performance collaboration.
• Customers for relationship management and development.
• Customer Service for feedback on service levels.
• Finance for performance analysis.
• Senior management for sharing and driving performance.

Skills & Experience:

• Proven sales experience, in call centres or mail order catalogues.
• Strong business sense and industry knowledge.
• Experience with product knowledge and building long-term relationships.
• Self-driven, results-oriented, positive attitude.
• CRM and WG360 experience.
• Excellent verbal, written, and presentation skills.

About Us:

Sanderson Design Group is an international luxury interior furnishings company, designing and marketing wallpapers, fabrics, and interior products. Our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives". With over 160 years of design experience, we are proud to uphold a rich history and a bright future in British interior design.