Proactive Occupational Health Administrator

Health Partners Group; Stoke-on-Trent; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Competitive salary dependent on quals/

Pension scheme

25 days annual leave plus bank hols

Job summary

Health Partners is seeking an organised Occupational Health Administrator to support our OH service on site in Devonport. You will manage cases, coordinate clinical diaries, and act as a key contact for clients, employees, clinicians and external stakeholders.

The role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced environment while upholding confidentiality and service standards.

Qualifications

• Experience in customer service, case management or Occupational Health environments.
• Ability to multi-task and work under pressure in a busy customer service setting.
• Good IT skills including Outlook, Word and Excel (Office 365).

Responsibilities

• Set up, monitor, and close cases; book appointments and manage diaries.
• Be the main contact for clients, employees and stakeholders via phone, email, or in person.
• Welcome visitors and maintain a tidy reception area while delivering a positive experience.

Skills

Customer service

Case management

Occupational health

Data confidentiality

Microsoft Office

Outlook

Word

Excel

Teamwork

Communication

Tools

Office 365

Job description

Health Partners is seeking an organised Occupational Health Administrator to support our OH service on site in Devonport. You will manage cases, coordinate clinical diaries, and act as a key contact for clients, employees, clinicians and external stakeholders.

The role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced environment while upholding confidentiality and service standards.