Proactive Front Desk Receptionist | Client-Focused

Wise May Ltd; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Private medical cover

Uncapped annual leave

Medical cash scheme

Job summary

Wise May Ltd in the City of London is seeking a proactive and organised Receptionist to join our investment banking client. You will be the front-of-house contact for clients, investors, candidates and visitors, ensuring a welcoming experience from arrival to departure.

You will manage meeting room bookings, handle communications, support office operations, and collaborate across departments to resolve issues while maintaining high standards of professionalism.

Qualifications

• Previous experience in a front of house, reception, customer service, or client facing role.
• Excellent communication skills, with a professional and welcoming approach.
• Strong Microsoft Office skills, including Outlook, Word and Excel.
• Ability to manage multiple tasks and priorities in a fast paced environment.
• Flexible and adaptable, with a willingness to support occasional early starts when required.
• A collaborative team player who works well across different departments.
• Proactive, organised and able to use initiative to solve problems and take ownership of responsibilities.

Responsibilities

• Deliver a professional and welcoming front-of-house experience for clients, visitors and employees.
• Manage meeting room bookings, set-ups, refreshments and catering to ensure meetings run smoothly.
• Handle incoming calls, emails, post, couriers and deliveries efficiently and professionally.
• Support the day-to-day running of the office, including managing supplies and liaising with suppliers and facilities providers.
• Maintain reception and communal areas to an exceptional standard at all times.
• Provide administrative support across the business and proactively resolve office-related issues as they arise.
• Build positive relationships with clients and visitors, ensuring an outstanding experience from arrival to departure.
• Act as a key point of contact for office and facilities queries across the organisation.

Skills

Front of house experience

Customer service

Communication skills

Team player

Proactive

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Wise May Ltd in the City of London is seeking a proactive and organised Receptionist to join our investment banking client. You will be the front-of-house contact for clients, investors, candidates and visitors, ensuring a welcoming experience from arrival to departure.

You will manage meeting room bookings, handle communications, support office operations, and collaborate across departments to resolve issues while maintaining high standards of professionalism.