Proactive CCTV & Security Operations Controller

OCS Group limited; West of England; On-site; GBP 24,000 - 30,000; Full time

Job summary

OCS Group limited is hiring a CCTV Controller to proactively operate the CCTV and security systems across our site in the UK. Reporting to the Security Manager, you will ensure accurate communication, proper incident escalation, and detailed documentation of all activities.

The role requires SIA CCTV license, right to work in the UK, and a proactive approach to risk assessment. The ideal candidate will have strong problem-solving abilities, excellent verbal and written communication, and the

Qualifications

• SIA CCTV/Door Supervisor license required.
• Right to work in the UK.
• Strong incident escalation and documentation skills.
• Excellent verbal and written communication.
• Problem-solving and situational awareness.

Responsibilities

• Proactively operate CCTV and other security systems to ensure site safety.
• Follow escalation processes and maintain incident logs.
• Deploy security resources to manage incidents effectively.
• Document complaints, incidents, and daily activities accurately.
• Maintain fire alarms, PA, VMS, intruder/panic alarms, and related systems.
• Perform risk assessments and keep thorough CCTV records.

Skills

CCTV operation

Incident escalation

Clear communication

Documentation

Problem-solving

Team collaboration

Education

SIA CCTV / Door Supervisor License

Tools

VMS

BMS

ANPR

Job description

OCS Group limited is hiring a CCTV Controller to proactively operate the CCTV and security systems across our site in the UK. Reporting to the Security Manager, you will ensure accurate communication, proper incident escalation, and detailed documentation of all activities.

The role requires SIA CCTV license, right to work in the UK, and a proactive approach to risk assessment. The ideal candidate will have strong problem-solving abilities, excellent verbal and written communication, and the