CCTV Security Controller — Incident Response Lead (London)

Ward Security; Greater London; Híbrido; GBP 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Programme

ReWard Benefits Platform

SIA Licence Support

Life Assurance and Pension

Training and Career Development

Employee Referral Scheme and Cycle to 

Descripción de la vacante

Ward Security is seeking an experienced Controller to join our team near London Bridge. You will monitor CCTV surveillance, manage access control, respond to alarms and coordinate security responses across the site, working closely with on-site Officers and the Security Manager.

The role requires an SIA CCTV Licence, SIA Security Licence, First Aid and Fire Marshal qualifications. Ward Security offers development opportunities, benefits, and supportive career progression.

Formación

• Valid SIA CCTV Licence and SIA Security Licence.

Responsabilidades

• Monitor live and recorded CCTV footage, identify suspicious activity, record incidents and provide footage when required.
• Manage access control systems, investigate alarms, monitor fire and intruder panels, and dispatch Security Officers as needed.
• Coordinate incident responses with on-site officers, the Security Manager, control room partners and external agencies.
• Monitor activity for potential threats and escalations.
• Maintain accurate logbooks, incident records and CCTV audits, supporting site procedures.
• Assist with emergency arrangements and coordinated evacuations.

Conocimientos

Attention to detail

Communication

Decision making

Teamwork

Customer service

Multitasking

Herramientas

CCTV systems

Access control software

Radio equipment

Microsoft Office

Descripción del empleo

Ward Security is seeking an experienced Controller to join our team near London Bridge. You will monitor CCTV surveillance, manage access control, respond to alarms and coordinate security responses across the site, working closely with on-site Officers and the Security Manager.

The role requires an SIA CCTV Licence, SIA Security Licence, First Aid and Fire Marshal qualifications. Ward Security offers development opportunities, benefits, and supportive career progression.