Private Sales & Enquiries Coordinator - Flexible Hours

Royal Free London NHS Foundation Trust; Greater London; On-site; GBP 34,000 - 37,000; Full time

Job summary

Royal Free London NHS Foundation Trust is seeking a Band 4 Private Sales and Enquiries Coordinator for the Private Patients Unit (PPU) in London. You will handle private patient enquiries across phone, email, website and online booking platforms, convert them into confirmed bookings and provide accurate quotations.

You will coordinate bookings across services using Compucare, Cerner, EPR, IRRIS, CRIS, PACS and EDRM, supporting finance processes and ensuring a smooth patient journey with high

Qualifications

• Excellent communication and organisational skills are required.
• Experience handling private patient enquiries and bookings is beneficial.
• Ability to maintain confidentiality and manage competing priorities.

Responsibilities

• Handle incoming private patient enquiries via phone, email, website and online booking platforms.
• Convert enquiries into confirmed bookings and provide accurate quotations.
• Coordinate bookings across services using multiple clinical systems and support finance processes.

Skills

Communication

Organisational skills

Attention to detail

Customer service

Tools

Compucare

Cerner

EPR

IRRIS

CRIS

PACS

EDRM

Job description

Royal Free London NHS Foundation Trust is seeking a Band 4 Private Sales and Enquiries Coordinator for the Private Patients Unit (PPU) in London. You will handle private patient enquiries across phone, email, website and online booking platforms, convert them into confirmed bookings and provide accurate quotations.

You will coordinate bookings across services using Compucare, Cerner, EPR, IRRIS, CRIS, PACS and EDRM, supporting finance processes and ensuring a smooth patient journey with high