Private Patient Sales Advisor – Cardiff

Spire Healthcare Group; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

35 days annual leave inclusive of bank holidays

Private medical insurance

Life assurance

Competitive pension with flexible retirement options

'Spire for You' benefits platform with cashback and discounts

Job summary

Spire Healthcare Group in Cardiff seeks a Self-Pay Administrator to manage patient enquiries and convert leads into appointments. You will provide high-level customer service while working towards performance targets in a collaborative team environment.

The role offers professional training and excellent benefits, including flexible retirement options. Strong customer service and communication skills are essential to ensure patient satisfaction within private healthcare.

Qualifications

• Strongly target-driven with a customer-focused approach.
• Confident using a range of systems and technology.
• Enjoy working in a fast-paced, collaborative team environment.

Responsibilities

• Manage self-pay patient enquiries via telephone, email and online platforms.
• Convert warm leads into appointments and sales to meet KPI targets.
• Deliver a high standard of customer service in line with private healthcare expectations.

Skills

Customer service skills

Communication skills

Target-driven

Interpersonal skills

Job description

Spire Healthcare Group in Cardiff seeks a Self-Pay Administrator to manage patient enquiries and convert leads into appointments. You will provide high-level customer service while working towards performance targets in a collaborative team environment.

The role offers professional training and excellent benefits, including flexible retirement options. Strong customer service and communication skills are essential to ensure patient satisfaction within private healthcare.