Private Concierge Office Supervisor

UK Mission Enterprise Limited; Longcross; On-site; GBP 28,000 - 36,000; Full time

Job summary

UKME provides a 6-star private concierge service across the UK, based in London and offering round-the-clock support to VIP clients. This Office Supervisor role oversees seasonal staff, ensures SOPs and client culture are upheld, and manages administrative operations, budgets, and scheduling.

They require strong health and safety awareness, advanced administrative training, and experience in procurement and office management.

Qualifications

• Experience in administrative roles within corporate facilities or private property environments.
• Proven ability to manage petty cash and procurement processes.
• Strong health and safety awareness and compliance.
• Proficient in MS Office (Word, Excel, Outlook) and internet use.

Responsibilities

• Train and supervise all Guest Services Team seasonal staff, including receptionists and office assistants, Personal Shoppers, Childrens entertainment co-ordinators, accounts and events team ensuring SOPs, Code of Conduct and client culture are understood and followed.
• Check and approve team timesheets weekly, logging hours, leave and sickness.
• Organise and maintain staff rotas to ensure 24/7 office coverage during high season.
• Oversee office environment, including H&S compliance and accident form completion.
• Oversee petty cash management and expense reconciliation with accounts.

Skills

Health and Safety

Administrative training

Petty cash management

Office administration

Procurement

MS Office

Education

Advanced administrative or secretarial training

Tools

MS Office

Job description

UKME provides a 6-star private concierge service across the UK, based in London and offering round-the-clock support to VIP clients. This Office Supervisor role oversees seasonal staff, ensures SOPs and client culture are upheld, and manages administrative operations, budgets, and scheduling.

They require strong health and safety awareness, advanced administrative training, and experience in procurement and office management.