Private Clients Programme Manager

Bicester Village; Bicester; On-site; GBP 55,000 - 75,000; Full time

Job summary

Bicester Village, part of The Bicester Collection, is seeking a Private Clients Programme Manager to lead exclusive events and programming for our private clients. Based in Bicester Village, this office-based role combines luxury hospitality, strategic partnerships and data-driven decision making.

You will design calendars of fashion, beauty, culture and hospitality, manage budgets, secure partnerships and engage HNW/UHNW audiences, occasionally working on Saturdays and evenings.

Qualifications

• Proven experience managing high-end events or private client programmes.
• Strong budgeting, ROI evaluation and communication skills.
• Ability to manage multiple events and partnerships simultaneously.

Responsibilities

• Shape and deliver a calendar of luxury events from concept to execution.
• Design programming that builds membership and engagement while delivering commercial results.
• Manage budgets, negotiate partnerships and analyse data to raise the bar on luxury.
• Represent the brand at events and with partners, including occasional evenings and Saturdays.

Skills

Event management

Budgeting

Partnership development

Stakeholder management

Luxury client service

Job description

We are extraordinary people creating extraordinary experiences. #ExtraordinaryTogether

Part of The Bicester Collection, Bicester Village doesn't do ordinary. Set in the heart of rural Oxfordshire, well connected across the UK, our open-air, pedestrianised Village is home to more than 160 boutiques, a celebrated food and drink scene, and a team that refuses to stand still.

The Retail team is hiring a Private Clients Programme Manager.

The role

Responsible for delivering the private client's event and programming plan. You'll have a solid understanding of the luxury consumer marketplace, be brilliantly organised with exceptional attention to detail and be a creatively thinking problem solver.

Location: Bicester Village, Office-based role

What you'll be doing

A few of the key responsibilities in this role:

• Shape and deliver a calendar of luxury events spanning fashion, beauty, culture, and hospitality, from concept to flawless execution
• Design programming that builds membership, deepens engagement, and delivers commercial results, working in collaboration with the Retail, Marketing and extended Private Client Services team
• Manage budgets, negotiate standout partnerships, and use data and insight to keep raising the bar on what luxury means
• Represent our brand at events and within the luxury network, with the flexibility to work occasional Saturdays and evenings when the moment calls for it

What we’re looking for

We foster a culture of winning together, and we work hard to ensure everyone is supported to succeed. To thrive in this role, you'll bring:

• Proven experience managing high-end events, VIC experiences, or private client programmes, with a strong network across luxury, hospitality, or premium retail
• Skilled at managing budgets, evaluating ROI, communication and juggling multiple events simultaneously without missing a beat
• Confident securing strategic partnerships and managing stakeholders, with experience engaging HNW or UHNW audiences
• A proactive, creative approach to delivering outstanding experiences, backed by a background in client acquisition and retention initiatives

What we offer

A warm welcome, the chance to build an ever-evolving career story, and benefits designed around your lifestyle, physical, mental and social wellbeing

Our commitment

We're proud to be a diverse and inclusive employer — and we mean it. The best ideas come from people who don't all think the same, and we welcome applications from every background. Come as you are.

Bicester Village exists to be experienced in the real world. To be actual, not virtual. To be lived.

We'll never stop evolving. Are you ready for the challenge? #ExtraordinaryTogether