Private Client Support Specialist

Birchall Blackburn Law; Leyland; On-site; GBP 22,000 - 28,000; Full time

Job summary

Birchall Blackburn Law in Leyland is seeking a Private Client Support administrator to back the Private Client Department with proactive administrative and technical support, ensuring the team stays organised and efficient.

You will handle routine client enquiries, manage the diary, collate data, coordinate reminders, and assist fee earners with processing legal work in a fast-paced, client-focused environment.

Qualifications

• Excellent communication and telephone manner.
• A client-focused approach to service delivery.
• Experience with case management software and Microsoft Office tools.
• Self-motivated and able to work under pressure to strict deadlines/timescales.
• Highly organised.

Responsibilities

• Manage and answer routine client enquiries in person, by telephone and email.
• Collate matter start and completion data.
• Coordinate the key dates reminder system.
• Prepare correspondence and documents via audio typing and digital dictation.
• Open, close, store and retrieve client files per procedures.
• Book appointments, arrange meetings and maintain diary for fee earners.
• Assist fee earners with processing legal work.

Skills

Communication skills

Telephone manner

Client-focused service

Self-motivated

Highly organised

Tools

Case management software

Microsoft Office

Job description

Birchall Blackburn Law in Leyland is seeking a Private Client Support administrator to back the Private Client Department with proactive administrative and technical support, ensuring the team stays organised and efficient.

You will handle routine client enquiries, manage the diary, collate data, coordinate reminders, and assist fee earners with processing legal work in a fast-paced, client-focused environment.