Private Client Support

Birchall Blackburn Law; Leyland; On-site; GBP 22,000 - 28,000; Full time

Job summary

Birchall Blackburn Law in Leyland is seeking a Private Client Support administrator to back the Private Client Department with proactive administrative and technical support, ensuring the team stays organised and efficient.

You will handle routine client enquiries, manage the diary, collate data, coordinate reminders, and assist fee earners with processing legal work in a fast-paced, client-focused environment.

Qualifications

• Excellent communication and telephone manner.
• A client-focused approach to service delivery.
• Experience with case management software and Microsoft Office tools.
• Self-motivated and able to work under pressure to strict deadlines/timescales.
• Highly organised.

Responsibilities

• Manage and answer routine client enquiries in person, by telephone and email.
• Collate matter start and completion data.
• Coordinate the key dates reminder system.
• Prepare correspondence and documents via audio typing and digital dictation.
• Open, close, store and retrieve client files per procedures.
• Book appointments, arrange meetings and maintain diary for fee earners.
• Assist fee earners with processing legal work.

Skills

Communication skills

Telephone manner

Client-focused service

Self-motivated

Highly organised

Tools

Case management software

Microsoft Office

Job description

Private Client Support, Leyland (job ref: 9LEY)

September 14, 2026

Job Purpose

Provide administrative and technical support to the Private Client Department providing the team with high quality and pro-active support, keeping them organised and enabling them to work as efficiently as possible.

Key Responsibilities

Responsibilities and Duties

• Effectively manage and answer routine client enquiries in person and by telephone and email
• Manage the collation of matter start and matter completion data
• Co-ordinate the key dates reminder system
• Prepare correspondence and documents through audio typing and digital dictation
• General administration duties including the opening, closing, storage and retrieval of client files in accordance with company procedures
• Make appointments, arrange meetings and maintain an up to date diary for fee earners within the department
• Assisting fee earners to process legal work

Knowledge & Experience

• Excellent communication skills and telephone manner
• A client-focused approach to service delivery
• Experience in using case management software and Microsoft office tools
• Self-motivated and able to work under pressure to strict deadlines/timescales
• Highly organised

In return, we can offer you a competitive salary and benefits package.

Hours: 37.5 hours per week (full time)
Salary: Competitive
Closing Date: 30 September 2026

Please note, this vacancy may be closed at any time if sufficient applications have been received.
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