Private Client Manager

Zachary Daniels Recruitment; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Bonus

Benefits

Career growth

Exclusive portfolio

Flagship boutique project

Job summary

Zachary Daniels Recruitment is partnering with a world-leading luxury fashion house to recruit a Private Client Manager for its flagship London boutique. You will own the private client strategy, cultivate UHNW/VIC relationships and deliver bespoke experiences across exclusive collections.

In this role you will lead private appointments, develop personalised client journeys, and work with specialist teams to provide high-value services while maintaining the highest standards of discretion and

Qualifications

• Experience in luxury retail with a track record of building meaningful client relationships.
• Ability to identify and develop opportunities with Ultra High Net Worth and VIC clients.
• Proven experience delivering exceptional client experiences in premium environments.

Responsibilities

• Build and nurture long-term relationships with Ultra High Net Worth and Very Important Clients (VICs).
• Identify and develop new private client opportunities through networking, referrals and existing relationships.
• Lead private appointments and deliver exceptional luxury experiences.
• Drive sales across exclusive collections including Fine Jewellery, bespoke services, Made-to-Measure, Made-to-Order and other high-value categories.
• Partner with specialist teams to deliver seamless bespoke projects and special orders.
• Support exclusive client events, launches and private shopping experiences.
• Use CRM and client insights to build meaningful, long-term engagement strategies.
• Act as the boutique's ambassador for private client development while inspiring colleagues to deliver exceptional client experiences.

Skills

Relationship building

Luxury retail

Client advisory

Networking

CRM usage

Tools

CRM software

Job description

Private Client Manager (BBBH36876) London, England

Private Client Manager | Luxury Retail

Central London | Highly Competitive Salary

Build relationships. Curate experiences. Sell the exceptional.

Not every luxury retail role is about managing a sales floor.

Some are about opening doors that others can't.

We're exclusively partnering with one of the world's most prestigious luxury fashion houses to appoint a Private Client Manager for one of its flagship London boutiques.

This is a rare opportunity to take ownership of the boutique's private client strategy, developing relationships with Ultra High Net Worth individuals, curating unforgettable experiences and driving the growth of some of the brand's most exclusive product categories.

If you've built a reputation for delivering exceptional client experiences, cultivating long-term relationships and confidently handling significant transactions, this could be the career-defining opportunity you've been waiting for.

The Opportunity

As the boutique's Private Client Manager, you'll become the driving force behind its most valuable client relationships.

Working alongside an exceptional leadership team, you'll identify new opportunities, develop an exclusive portfolio of private clients and create personalised experiences that go far beyond traditional luxury retail.

You'll lead private appointments, develop bespoke client journeys and work across some of the brand's most prestigious collections, ensuring every interaction reflects the highest standards of luxury service.

This is a position where commercial success is built through trust, discretion and genuine relationship management rather than transactional selling.

What You'll Be Doing

Building and nurturing long-term relationships with Ultra High Net Worth and Very Important Clients (VICs).

Identifying and developing new private client opportunities through networking, referrals and existing relationships.

Leading private appointments and delivering exceptional luxury experiences.

Driving sales across exclusive collections including Fine Jewellery, bespoke services, Made-to-Measure, Made-to-Order and other high-value categories.

Partnering with specialist teams to deliver seamless bespoke projects and special orders.

Supporting exclusive client events, launches and private shopping experiences.

Using CRM and client insights to build meaningful, long-term engagement strategies.

Acting as the boutique's ambassador for private client development while inspiring colleagues to deliver exceptional client experiences.

About You

You'll already be operating within the luxury retail sector and have a proven ability to build meaningful relationships with discerning clientele.

Perhaps you're currently a Senior Client Advisor, Department Manager, Boutique Manager, Private Client Advisor or Client Development Manager looking for your next challenge.

Most importantly, you'll understand that luxury is built on relationships, trust and exceptional service.

We're particularly interested in individuals who have experience within luxury fashion, fine jewellery, watches, bespoke tailoring or other premium client-focused environments where personalised service is at the heart of every interaction.

What's In It For You?

Performance-related bonus

Exceptional benefits package

Genuine long-term career progression within an internationally renowned luxury group

The opportunity to work with one of the most exclusive client portfolios in luxury retail

A rare chance to shape and grow a newly established function within a flagship boutique

If you're passionate about creating extraordinary client experiences and want to be part of one of luxury retail's most exciting opportunities, we'd love to hear from you.