Senior Client Advisor

360 Talent; Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

360 Talent is partnering with a renowned luxury fashion house to recruit a Senior Sales Advisor for a premier London destination. You will deliver world-class client service, build a loyal client book, and drive outstanding commercial results within a premium environment.

Ideal candidates bring proven luxury retail experience, exceptional clienteling and CRM skills, and a polished, commercially minded approach to styling and client experience.

Qualifications

• Luxury fashion experience required.
• Proven track record of achieving sales targets.
• Strong clienteling and CRM capabilities.
• Polished, commercially minded approach.

Responsibilities

• Deliver a world-class client experience from first interaction through to aftercare.
• Build and nurture a loyal client book through outstanding clientelling.
• Drive individual sales performance and consistently exceed KPIs.
• Provide expert styling guidance and deep product knowledge.
• Support the boutique in maintaining impeccable visual and operational standards.
• Represent a sophisticated, heritage-led fashion brand with confidence and polish.
• Contribute to a collaborative, high-performing team culture.

Skills

Luxury retail experience

Clientelling

CRM capabilities

Sales targets

Tools

CRM software

Job description

I’m partnering with a renowned contemporary luxury fashion house to recruit a Senior Sales Advisor for one of London’s most prestigious retail destinations.

This is an exceptional opportunity for an experienced luxury retail professional who excels in building long‑lasting client relationships, delivering elevated service, and driving strong commercial results within a premium environment.

Key Responsibilities

• Deliver a world‑class client experience from first interaction through to aftercare
• Build and nurture a loyal client book through outstanding clientelling
• Drive individual sales performance and consistently exceed KPIs
• Provide expert styling guidance and deep product knowledge
• Support the boutique in maintaining impeccable visual and operational standards
• Represent a sophisticated, heritage‑led fashion brand with confidence and polish
• Contribute to a collaborative, high‑performing team culture

What We’re Looking For

Luxury or premium fashion retail experience

Proven track record of achieving strong sales results

Excellent clientelling and CRM capabilities

Confident, polished, and commercially minded approach

Passion for styling and delivering an elevated client experience

Experience thriving in a fast‑paced luxury retail environment

What’s on Offer

Competitive salary + commission & bonus

Genuine career progression within an internationally recognised luxury business

The chance to work in one of London’s most iconic luxury retail locations