Prison Operations Support Specialist

HM Prison and Probation Service (HMPPS); Cowes; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave

30 days annual leave after 10 years (p

9 days bank, public and privilege H

Level 2 apprenticeship in customer

Civil Service pension scheme

Cycle to Work scheme

Retail discounts

Employee Assistance Programme

Season ticket loans

Job summary

His Majesty’s Prison and Probation Service is seeking an Operational Support Grade for HMP Isle of Wight. The role supports the day-to-day running of a busy prison, combining desk tasks with active duties such as security, deliveries, visitor supervision, and CCTV monitoring.

You’ll perform various shifts, including weekends and nights, and you must hold a full UK Driving Licence. No formal qualifications are required, but strong communication and teamwork will help you succeed in this

Qualifications

• No formal qualifications required.
• Strong communication and teamwork help you succeed in a fast-paced environment.
• Good judgement and common sense are essential.

Responsibilities

• Support day-to-day running of a busy prison.
• Assist with security and searches at the gate.
• Manage deliveries and supervise visitors.
• Monitor phone calls and CCTV.
• Perform desk duties with occasional lifting and walking to escort vehicles.

Skills

Good communicator

Calm under pressure

Team player

Job description

His Majesty’s Prison and Probation Service is seeking an Operational Support Grade for HMP Isle of Wight. The role supports the day-to-day running of a busy prison, combining desk tasks with active duties such as security, deliveries, visitor supervision, and CCTV monitoring.

You’ll perform various shifts, including weekends and nights, and you must hold a full UK Driving Licence. No formal qualifications are required, but strong communication and teamwork will help you succeed in this