Prison Industries Support Officer - Rehab & Security

Serco Group; East Midlands; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Volunteering leave

Wellbeing support

Training & development

Employee assistance programme

Discounts and benefits

Job summary

Serco Group is seeking an Industries Prison Support Officer at HMP Fosse Way. You will help coordinate activities in the industries building and workshops, escort personnel, and support safety and security across daily operations.

The role demands professionalism, resilience, and excellent communication, with GCSEs or equivalent required. A full-time, on-site position at Leicestershire is offered with ongoing development opportunities.

Qualifications

• Professionalism, maturity and resilience.
• Excellent communication and interpersonal skills.
• Flexibility and reliable time management.
• Good judgement and problem-solving ability.
• The ability to remain calm under pressure.

Responsibilities

• Oversee activities in the industries building to maximise prisoner engagement.
• Escort prisoners, contractors, visitors and vehicles to and from the industries area.
• Maintain records and ensure safety and security standards.
• Monitor movements between wings and workshops for smooth operation.
• Support tutors and staff to provide purposeful activity.

Skills

Professionalism

Resilience

Communication

Time management

Judgement

Calm under pressure

Customer-facing experience

Education

GCSEs or equivalent

Job description

Serco Group is seeking an Industries Prison Support Officer at HMP Fosse Way. You will help coordinate activities in the industries building and workshops, escort personnel, and support safety and security across daily operations.

The role demands professionalism, resilience, and excellent communication, with GCSEs or equivalent required. A full-time, on-site position at Leicestershire is offered with ongoing development opportunities.