Frontline Prison Support & Operations Officer

Serco Group; East Midlands; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free onsite parking

Subsidised meals

Pension match up to 6%

28 days leave

Training provided

Blue Light cards

Employee discounts

Career development

Diversity & inclusion

Job summary

Serco is hiring a Prison Support Officer at HMP Fosse Way in Leicestershire. You will work 40 hours per week, performing security gate duties, escorting prisoners, handling visits, and providing administrative and communications support.

Starting salary £26,510 per annum with benefits, pension match up to 6%, 28 days leave, free onsite parking, and access to gym facilities. The role offers training, development, and the chance to contribute to rehabilitation and inclusion.

Qualifications

• Strong communication skills, good educational level in English and Maths.
• Experience in vehicle-related sectors, outdoor work environments, or roles with frequent walking or physical activity.

Responsibilities

• Work at security gate, prison visits, escorting prisoners and supporting staff or contractors.
• Undertake administrative and communications support tasks.
• Be flexible for shift patterns on a rota basis.

Skills

Communication skills

English & Maths literacy

Job description

Serco is hiring a Prison Support Officer at HMP Fosse Way in Leicestershire. You will work 40 hours per week, performing security gate duties, escorting prisoners, handling visits, and providing administrative and communications support.

Starting salary £26,510 per annum with benefits, pension match up to 6%, 28 days leave, free onsite parking, and access to gym facilities. The role offers training, development, and the chance to contribute to rehabilitation and inclusion.