Prison Data Administrator

Change Grow Live; Bickershaw; On-site; Confidential; Full time

Benefits offered by this job

25 days holiday + bank holidays

Flexible working

Wellness hour each week

Employee assistance programme

Contributory pension

Discounts and perks

Job summary

Change Grow Live is seeking an organised Data Administrator to join the HMP Hindley service. You will manage data, assist with filing, and support recovery teams and prison staff.

The role focuses on accuracy, IT literacy and efficient administration in a secure environment. You will handle visits, calls, confidential information, and data entry across NDTMS, SystmOne and other systems, with strong attention to detail.

Qualifications

• Experience in office administration and data handling.
• Strong IT skills including Excel/Word/Access.
• Excellent organisational and communication abilities.

Responsibilities

• Escort external visitors into and out of the establishment.
• Answer and route telephone calls promptly and courteously.
• Take and convey confidential and sensitive information to staff.
• Process correspondence in the prison post room.
• Take minutes at service meetings.
• Maintain and record statistics; assist with data entry (NDTMS, SystmOne, etc).
• Set up and maintain accurate filing systems within the service.
• Monitor and order office stationery and requirements.
• Photocopy as required.
• Assist with efficient record-keeping and communication systems.
• Assist with generating controlled drugs prescriptions for release using SystmOne.
• Book and prepare meeting rooms.
• Demonstrate general IT literacy and data collection system use.

Skills

Data entry

Data analysis

Administrative support

Tools

NDTMS

SystmOne

Word

Excel

Access

Job description

At Change Grow Live, we believe that every person deserves the opportunity to make positive changes in their life. While our frontline teams work directly with service users, it is the expertise, accuracy and dedication of our administrative teams that help ensure those services run safely, effectively and efficiently. We're looking for an organised and proactive Data Administrator to join the HMP Hindley service. This is an exciting opportunity to play a vital role in supporting the safe delivery of psychosocial services, working closely with recovery teams and Prison Staff. If you're someone who enjoys working with data, systems and processes, whilst making a meaningful contribution to recovery services, we'd love to hear from you. Location: HMP Hindley Full Time Hours: 37.5 per week Contract: Permanent Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.,

• As first point of contact within the service, to ensure that visits from external visitors are escorted into and outside of the establishment.
• First point of contact for all telephone calls into the service, dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• Taking and conveying confidential, accurate and sensitive information to staff.
• Processing of correspondence in and out of the prison post room.
• Minute taking at service meetings.
• Maintaining and recording statistics of people in service; assist with data entry as required, NDTMS, SystmOne, and clinical specific data.
• Assist with the setting up and maintaining of accurate filing systems within the service.
• Monitoring and ordering office stationery/requirements.
• Photocopying as required.
• Assist with development and maintenance of efficient, record-keeping and communication systems within the service.
• Assist with generating controlled drugs prescriptions for release using the SystmOne case management system.
• Booking and preparing meeting rooms. Knowledge and experience of general office procedure and administrative duties
• IT literacy including proficiency in data collection systems (eg. NDTMS, Public health
• Expertise in working with WORD, EXCEL, and ACCESS IT packages
• Experience of maintaining data bases and other data management systems
• Show a capacity to work alone and the ability to keep calm under pressure
• Employ an empathetic and non-judgmental attitude towards service users 25 days holiday (+ bank holidays) rising by 1 day for each years' service Capped at 30 days
• Flexible working arrangements
• Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities