Print Account Lead - End-to-End Projects & Client Care

EVO Group; Greater London; On-site; GBP 30,000 - 47,000; Full time

Job summary

EVO Group in Derby is seeking an experienced Print Account Manager to own end-to-end print projects, liaise with customers, suppliers and internal teams to ensure high-quality results on time and to brief. The role focuses on managing complex print jobs and building strong client relationships in a fast-paced environment.

The candidate will handle end-to-end project management, maintain records in MIS systems, and proactively identify efficiency improvements while delivering excellent customer

Qualifications

• Experience in print, production or design environment.
• Strong organisational and workload management skills.
• Excellent communication and client-facing ability.

Responsibilities

• Manage complex and bespoke print jobs from brief through to delivery.
• Interpret customer requirements and recommend production methods.
• Source suppliers and oversee production processes.
• Process and manage sales and purchase orders, invoices, and enquiries.
• Act as the primary contact for selected print customers.
• Ensure all projects meet SLAs and deadlines.
• Support month-end invoicing and ensure timely completion.
• Maintain accurate records using MIS systems.
• Collaborate with internal teams for smooth delivery.
• Provide exceptional customer service at all stages.
• Identify opportunities for process improvements and increased efficiency.

Skills

Print industry experience

Organisational skills

Attention to detail

Communication skills

Excel

Word

Multi-tasking under pressure

Proactive customer-focused

Complex print specifications

Tools

MIS systems

Job description

EVO Group in Derby is seeking an experienced Print Account Manager to own end-to-end print projects, liaise with customers, suppliers and internal teams to ensure high-quality results on time and to brief. The role focuses on managing complex print jobs and building strong client relationships in a fast-paced environment.

The candidate will handle end-to-end project management, maintain records in MIS systems, and proactively identify efficiency improvements while delivering excellent customer