Primary Care Clinical & Admin Assistant

Suttons Wharf Health Centre; Stratford-upon-Avon; On-site; GBP 25,000 - 31,000; Full time

Job summary

Suttons Wharf Health Centre is seeking a motivated General Practice Assistant (Clinical and Administrative) to join our busy, supportive team. The role blends hands-on clinical support with administrative and care coordination responsibilities, helping clinicians deliver high-quality patient care while contributing to population health management through recalls, searches and patient pathway coordination.

This permanent, full-time position offers a varied workload, opportunities for professional

Qualifications

• Experience in a patient-facing or administrative role
• Excellent organisational and communication skills
• Ability to work independently and as part of a team
• Good IT skills
• Understanding of confidentiality and safeguarding

Responsibilities

• Undertake basic clinical observations (BP, pulse, height, weight, BMI)
• Perform phlebotomy, including domiciliary visits where appropriate
• Carry out ECGs, urine testing, and other diagnostic procedures (training)
• Support NHS Health Checks and new patient checks
• Assist with chronic disease monitoring (e.g. hypertension, diabetes)
• Act as a chaperone in line with practice policy
• Accurately record patient information in the clinical system
• Process and code clinical correspondence
• Manage patient recalls and follow-ups (long-term conditions, screening)
• Run clinical system searches to identify patients requiring review
• Support delivery of QOF, IIF and enhanced services
• Coordinate referrals, appointments, and test results
• Maintain accurate and up-to-date patient records
• Prepare and pre-populate forms for GP review
• Support list management and population health initiatives
• Undertake majority of duties normally associated with a Medical Administrator

Skills

Excellent organisational skills

Excellent communication

Good IT skills

Ability to work independently

Team collaboration

Education

GCSE/NVQ Level 2 or equivalent

Tools

EMIS

Job description

Suttons Wharf Health Centre is seeking a motivated General Practice Assistant (Clinical and Administrative) to join our busy, supportive team. The role blends hands-on clinical support with administrative and care coordination responsibilities, helping clinicians deliver high-quality patient care while contributing to population health management through recalls, searches and patient pathway coordination.

This permanent, full-time position offers a varied workload, opportunities for professional