Prestige Service Advisor

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Leatherhead; On-site; GBP 28,000 - 32,000; Full time

Job summary

Join a dynamic team as a Prestige Service Advisor in Leatherhead, where your passion for the automotive industry will shine. In this exciting role, you'll leverage your technical expertise and interpersonal skills to provide top-notch service to customers in a fast-paced environment. Your responsibilities will include advising on technical issues, managing vehicle bookings, and ensuring customer satisfaction through effective communication. This is a fantastic opportunity to make a significant impact in a reputable dealership, where your contributions will foster customer loyalty and drive success. If you're ready to take your career to the next level, we want to hear from you!

Qualifications

• Proven experience as a Service Advisor in a busy dealership.
• Strong technical skills and excellent communication abilities.

Responsibilities

• Advising customers on technical queries and booking vehicles for service.
• Maintaining excellent customer service and communication throughout the process.

Skills

Technical Skills

Interpersonal Skills

Organisational Skills

Communication Skills

Customer Relationship Management

Job description

Prestige Service Advisor

£28-32k basic with £37k OTE

Leatherhead

Permanent/Full Time

Working Hours: Monday to Friday (8am – 6pm) / 1 in 3 Saturdays (8.30am – 12.30pm)

Our client, a franchised Motor Trade main dealer group in Leatherhead, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you’re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today!

Duties & Responsibilities:

1. Advising on technical queries or issues.
2. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
3. Booking vehicles into the department for work to be carried out.
4. Informing customers of the progress of their vehicle.
5. Cross selling customer repairs and parts.
6. Finalising the invoice on completion of required work.

Your Background & Skill:

1. Proven experience working in a busy and demanding dealership, as a Service Advisor.
2. Technical skills and experience are essential.
3. Well-presented and have excellent interpersonal and organisational skills.
4. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
5. Excellent communication skills.