Prestige Beauty Counter Manager: Lead & Grow Team

The Estée Lauder Companies Inc.; Weybridge; On-site; GBP 26,000 - 38,000; Full time

Job summary

The Estée Lauder Companies Inc. seeks a dynamic Counter Manager to lead and coach a team of Sales Associates, driving sales, service and operational excellence.

You will develop agile business plans, recruit and retain customers through events, and build strong customer relationships while leading a high-performing team. This role offers progression within prestige beauty and a culture of leadership and development.

Qualifications

• Proven leadership and coaching experience in fast-paced retail.
• Ability to lead business planning and target achievement.
• Strong communication and interpersonal skills with a focus on customer service.
• Experience in strategic planning and execution.
• Proficiency with basic computer tools (email, Excel).

Responsibilities

• Lead and develop the Sales Associates to meet sales and service targets.
• Create and execute agile business plans for recruitment and retention.
• Manage in-store events and customer relationship management.
• Foster training and professional growth within the team.

Skills

Retail sales

Team leadership

Communication skills

Customer service

Organisational skills

Job description

The Estée Lauder Companies Inc. seeks a dynamic Counter Manager to lead and coach a team of Sales Associates, driving sales, service and operational excellence.

You will develop agile business plans, recruit and retain customers through events, and build strong customer relationships while leading a high-performing team. This role offers progression within prestige beauty and a culture of leadership and development.