Prestige Beauty Counter Manager

Estée Lauder Companies; Bracknell; On-site; GBP 27,000 - 38,000; Full time

Job summary

Estée Lauder Companies is seeking a dynamic Counter Manager to lead and develop a team of Sales Associates in a fast-paced prestige beauty retail environment. You will be responsible for achieving sales, customer service and operational targets while driving customer loyalty and event marketing.

The role emphasizes coaching, strategic planning, and leadership with opportunities for career progression within the organization.

Qualifications

• Leadership experience in a retail environment.
• Proven coaching and staff development ability.
• Strong communication and interpersonal skills.
• Experience delivering customer service excellence and sales targets.
• Ability to plan and execute in-store events and campaigns.

Responsibilities

• Lead, coach and develop a team of Sales Associates to achieve sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers.
• Drive in-store events and exceptional customer relationship management.
• Provide leadership to a high performing team and guide staff toward company goals.
• Collaborate with store leadership to implement strategic planning and resources management.
• Progress into further responsibilities through proven performance.

Skills

Leadership

Coaching

Customer service

Communication

Results oriented

Business planning

Team leadership

Negotiation

Tools

Microsoft Excel

Job description

Estée Lauder Companies is seeking a dynamic Counter Manager to lead and develop a team of Sales Associates in a fast-paced prestige beauty retail environment. You will be responsible for achieving sales, customer service and operational targets while driving customer loyalty and event marketing.

The role emphasizes coaching, strategic planning, and leadership with opportunities for career progression within the organization.