Prestige Beauty Counter Manager & Team Coach

The Estée Lauder Companies Inc.; England; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive remuneration package

Training and development

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager to lead and develop a team of Sales Associates in our prestige beauty counters. You will coach staff to achieve sales, service and operational targets while driving customer relationships and brand standards.

You will create and execute agile business plans, recruit talent, and mentor team members to reach their full potential. This is a premier opportunity to advance within a global beauty leader and to build a long-term

Qualifications

• Proven leadership and coaching skills in a fast-paced retail environment.
• Ability to develop and execute agile business plans and drive store performance.
• Excellent interpersonal and communication skills with customers and colleagues.
• Strong focus on driving sales, customer service and operational targets.
• Demonstrated ability to lead, motivate and develop a high‑performing team.

Responsibilities

• Lead and coach a team of Sales Associates to hit sales and service targets.
• Develop and execute business plans to attract and retain customers in-store.
• Plan and host in-store events and manage CRM to build relationships.
• Recruit, manage performance and drive a culture of excellence and accountability.

Skills

Leadership

Coaching

Retail Sales

Customer Service

Communication

Team Management

Strategic Planning

Networking

Tools

Microsoft Excel

Email system

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager to lead and develop a team of Sales Associates in our prestige beauty counters. You will coach staff to achieve sales, service and operational targets while driving customer relationships and brand standards.

You will create and execute agile business plans, recruit talent, and mentor team members to reach their full potential. This is a premier opportunity to advance within a global beauty leader and to build a long-term