Presales Consultant

JR United Kingdom; Greater London; Remote; GBP 40,000 - 80,000; Full time

Job summary

An innovative company is on the lookout for a Customer Engineer to join a dynamic team. This role emphasizes building strong customer relationships and delivering tailored cloud solutions. With a focus on technical pre-sales and cloud computing, the ideal candidate will thrive in a customer-facing environment, providing exceptional experiences and support. If you're passionate about cloud technology and eager to grow in a fast-paced setting, this opportunity is perfect for you. Join us in shaping the future of cloud solutions and make a significant impact on customer satisfaction.

Qualifications

• 2+ years in a technical pre-sales role with a major cloud provider.
• Strong ability to translate business needs into cloud solutions.

Responsibilities

• Serve as a trusted technical advisor to customers.
• Collaborate with sales teams to articulate the value of solutions.
• Provide enablement programs and training for successful adoption.

Skills

Technical Pre-Sales

Cloud Computing

Communication Skills

Analytical Skills

Problem-Solving Skills

Customer Relationship Management

Job description

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We are seeking an experienced Customer Engineer to join our dynamic team. This is a single contributor role where you will be the technical face of our company, building strong relationships with customers and presenting tailored cloud solutions. The ideal candidate will have a strong background in technical pre-sales and cloud computing, with a focus on delivering exceptional customer experiences.

Key Responsibilities

• Serve as a trusted technical advisor to customers, addressing their queries and requirements.
• Collaborate with sales teams to articulate the value of our solutions and support proposals and presentations.
• Work closely with product and engineering teams to create tailored cloud solutions.
• Assist in the development and execution of go-to-market strategies with sales and marketing.
• Provide enablement programs and training for customers to ensure successful adoption.
• Maintain and enhance relationships with customers and cloud providers for alignment and satisfaction.

Requirements

• 2+ years of experience in a technical pre-sales role.
• 2+ years of experience working with a major cloud provider.
• Strong technical expertise with a proven ability to translate business needs into cloud solutions.
• Excellent communication and presentation skills to engage technical and non-technical audiences.
• Strong analytical and problem-solving skills, with attention to detail.
• Ability to work independently, manage time, and adapt to a fast-paced environment.

Day-to-Day Activities

• Attend customer meetings to discuss and present tailored solutions.
• Respond to technical queries directly or via account managers.
• Collaborate with internal teams to produce and review technical materials.
• Participate in technical training and contribute to knowledge-sharing initiatives.
• Support account managers with pre-sales activities, including proposals and technical presentations.

While the role is primarily remote, some travel may be required to meet customers or attend partner events.

If you’re passionate about cloud technology, thrive in a customer-facing role, and are looking for an opportunity to grow with an innovative team, we’d love to hear from you.

Apply now and let’s shape the future together!