Premium Wellness Receptionist & Member Concierge

David Lloyd Leisure Ltd.; Worcester; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training discounts

Wagestream App

Benefits Suite access

Job summary

David Lloyd Leisure Ltd. in Worcester is seeking a part-time Receptionist to greet members, handle queries and bookings, and deliver a premium service both in person and by phone.

You will maintain a welcoming reception, ensuring the area reflects brand standards and a high-quality member experience. The role emphasizes teamwork, strong communication, and the ability to thrive in a fast-paced environment, with perks including free club membership for you and family, and access to our benefits

Qualifications

• Passion for customer service and delivering a premium experience.
• Strong communication and collaboration skills within a team.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet members and manage queries and bookings face to face and by telephone.
• Maintain a clean, tidy reception area presented to brand standards.

Skills

Customer service

Team player

Communication

Job description

David Lloyd Leisure Ltd. in Worcester is seeking a part-time Receptionist to greet members, handle queries and bookings, and deliver a premium service both in person and by phone.

You will maintain a welcoming reception, ensuring the area reflects brand standards and a high-quality member experience. The role emphasizes teamwork, strong communication, and the ability to thrive in a fast-paced environment, with perks including free club membership for you and family, and access to our benefits