Guest Experience Host — Premium Wellness Club

David-Lloyd-Clubs; Cheadle; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free Club Membership for you and your/

50% Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to Benefits Suite.

Job summary

David Lloyd Leisure is seeking a Receptionist in the United Kingdom. You will warmly welcome members, manage queries and bookings, and ensure a premium experience. The role requires you to handle in-person and phone interactions while keeping the reception area tidy and brand-aligned.

Join a team that values belonging, collaboration, and delivering exceptional service. You will thrive in a fast-paced environment, contributing to the club's welcoming culture and high standards across 149 clubs in

Qualifications

• Experience in a customer-facing role is preferred.
• Excellent communication skills, both verbal and written.
• Ability to manage bookings and queries efficiently.

Responsibilities

• Greet and assist members and guests at the reception.
• Handle queries and bookings face-to-face and by telephone.
• Keep the reception area clean, organized and aligned with brand standards.
• Collaborate with the team to deliver a premium member experience.

Skills

Customer service

Team player

Communication

Job description

David Lloyd Leisure is seeking a Receptionist in the United Kingdom. You will warmly welcome members, manage queries and bookings, and ensure a premium experience. The role requires you to handle in-person and phone interactions while keeping the reception area tidy and brand-aligned.

Join a team that values belonging, collaboration, and delivering exceptional service. You will thrive in a fast-paced environment, contributing to the club's welcoming culture and high standards across 149 clubs in