Wellness Club Front Desk Concierge - Member Experience

David Lloyd Clubs; Cheadle; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free club membership

Discount on food

Discount on swimming

Discount on tennis

Discount on personal training

Career advancement

Wagestream pay on demand

Benefits suite access

Job summary

David Lloyd Clubs is seeking a friendly Receptionist to greet members and handle queries and bookings in person and over the phone, ensuring a premium experience. You will maintain a welcoming reception area in line with brand standards and contribute to the club's high-service atmosphere.

Ideal candidates are passionate about customer service, work well in teams, and thrive in a fast-paced environment, with the opportunity for career advancement through internal training.

Qualifications

• Has an overall passion for customer service.
• A team player, with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience by managing their queries and bookings face to face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.

Skills

Customer service

Team player

Communication skills

Fast-paced environment

Job description

David Lloyd Clubs is seeking a friendly Receptionist to greet members and handle queries and bookings in person and over the phone, ensuring a premium experience. You will maintain a welcoming reception area in line with brand standards and contribute to the club's high-service atmosphere.

Ideal candidates are passionate about customer service, work well in teams, and thrive in a fast-paced environment, with the opportunity for career advancement through internal training.