Premium Wellness Club Front Desk & Guest Experience

David Lloyd Clubs; Portsmouth; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free family membership

Food & drinks discount

Swimming & tennis discounts

Career advancement

Get paid on demand

Benefits suite access

Job summary

David Lloyd Clubs in Portsmouth is seeking a Receptionist to welcome members and manage queries and bookings, both in person and by phone. You will maintain a polished reception area and uphold brand standards to deliver a premium experience.

The role requires a passion for customer service, strong teamwork and communication, and the ability to thrive in a fast-paced environment. We offer a welcoming, inclusive culture and opportunities for growth.

Qualifications

• Passion for customer service is essential.
• Team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience by addressing queries and bookings.
• Assist with bookings face-to-face and by telephone.
• Maintain a clean reception area aligned with brand standards.

Skills

Customer service

Team player

Communication

Fast-paced environment

Job description

David Lloyd Clubs in Portsmouth is seeking a Receptionist to welcome members and manage queries and bookings, both in person and by phone. You will maintain a polished reception area and uphold brand standards to deliver a premium experience.

The role requires a passion for customer service, strong teamwork and communication, and the ability to thrive in a fast-paced environment. We offer a welcoming, inclusive culture and opportunities for growth.