Member Experience Concierge – Health Club Reception

David Lloyd Clubs; Leeds; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free Club Membership for you and your/

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career Advancement through internal培训

Wagestream App: Get paid on demand!

Benefits Suite access

Job summary

David Lloyd Clubs is seeking a friendly Receptionist to welcome members and handle queries and bookings both in person and by phone. You will contribute to a premium guest experience and uphold brand standards across the reception area.

Ideal candidates show a genuine passion for customer service, strong communication skills and the ability to work well in a fast-paced team environment. This is a fantastic opportunity within a leading premium wellness group.

Qualifications

• Passion for delivering excellent customer service.
• Strong communication and collaboration skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet members and manage queries and bookings face-to-face and by telephone.
• Provide a premium experience and maintain a welcoming reception area.
• Keep the reception area clean, tidy and presented to brand standards.

Skills

Customer service

Communication

Team player

Fast-paced environment

Job description

David Lloyd Clubs is seeking a friendly Receptionist to welcome members and handle queries and bookings both in person and by phone. You will contribute to a premium guest experience and uphold brand standards across the reception area.

Ideal candidates show a genuine passion for customer service, strong communication skills and the ability to work well in a fast-paced team environment. This is a fantastic opportunity within a leading premium wellness group.