Member Experience Host – Premium Club Front Desk

David Lloyd Leisure Ltd; Leeds; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free family membership

Food and drinks discount

Swimming discounts

Tennis lessons discounts

Personal training discounts

Wagestream pay on demand

Job summary

David Lloyd Leisure Ltd in Leeds is seeking a warm, customer-focused Receptionist to greet members, answer queries and handle bookings both in person and by phone. You will help maintain a pristine front desk and contribute to a premium, welcoming club environment.

The role emphasizes outstanding service, teamwork and clear communication in a fast-paced setting, with opportunities for career progression through internal training while enjoying member benefits and an inclusive culture at one of

Qualifications

• Passion for customer service.
• Team player with strong communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and handle queries and bookings face to face and by telephone.
• Keep the reception area clean and presented to brand standards.

Skills

Customer service

Team player

Communication

Job description

David Lloyd Leisure Ltd in Leeds is seeking a warm, customer-focused Receptionist to greet members, answer queries and handle bookings both in person and by phone. You will help maintain a pristine front desk and contribute to a premium, welcoming club environment.

The role emphasizes outstanding service, teamwork and clear communication in a fast-paced setting, with opportunities for career progression through internal training while enjoying member benefits and an inclusive culture at one of