Premium Retail Security Officer - Uniform + Benefits

GuardPass Limited; Watford; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Full uniform supplied

Paid Holidays

Pension Plan

Ongoing training

Access to health & wellbeing

Job summary

Impact Services is seeking a highly presentable Security Officer for a high-end retail site in Watford (WD17). You will be the first point of contact, ensuring a positive welcome and a safe environment for staff and visitors.

Key requirements include a valid SIA licence (Door Supervisor or Security Guarding), right to work in the UK, and excellent communication and customer-service skills. Ongoing training and progression opportunities are provided.

Qualifications

• Valid SIA licence – Door Supervisor or Security Guarding.
• Right to work in the UK.
• First Aid and Fire Marshal training - (preferable).
• Flexible, committed and punctual.
• Excellent concentration skills.
• Excellent communication skills.
• Keen attention to detail.
• Ability to remain calm and deal with emergency situations.
• Customer service experience.
• Ambitious personality, willing to grow with the business.

Responsibilities

• Protect the store, employees and customer from theft or vandalism.
• Monitor security systems and patrol the store.
• Ensure a safe and welcoming environment for customers.
• Handle customer services task and assist with any inquiries or directions.
• Ensure a professional appearance.
• Ensure processes are strictly followed for any visitors to the building.
• Deal with complaints and offer fast resolutions escalating where necessary.
• Build professional relationships with occupiers and guests ensuring all have a pleasant experience.

Skills

Communication skills

Customer service

Attention to detail

Calm under pressure

Flexible and punctual

Job description

Impact Services is seeking a highly presentable Security Officer for a high-end retail site in Watford (WD17). You will be the first point of contact, ensuring a positive welcome and a safe environment for staff and visitors.

Key requirements include a valid SIA licence (Door Supervisor or Security Guarding), right to work in the UK, and excellent communication and customer-service skills. Ongoing training and progression opportunities are provided.