Retail Store Lead & Visual Merchandising Coach

ON RUNNING; Greater London; On-site; GBP 25,000 - 34,000; Full time

Job summary

ON RUNNING in Greater London is seeking a Lead Store Advisor to harvest your leadership skills, drive sales, and mentor Store Advisors. You will supervise customer interactions, optimize inventory, and ensure operational excellence.

You will contribute to visual merchandising plans and help shape the store's processes. This role offers a chance to advance your retail career and make a meaningful impact in our dynamic brand.

Qualifications

• 2–3 years in retail operations or customer-facing roles.
• At least 1 year of experience leading teams or managing projects.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
• Ability to work weekends, evenings and holidays as needed.

Responsibilities

• Supervise customer interactions to ensure service standards.
• Mentor Store Advisors and develop team performance.
• Optimize inventory management and stock levels.
• Execute visual merchandising plans to drive in-store appeal.
• Drive sales performance and operational excellence.

Skills

Leadership

Communication

Visual Merchandising

Team Mentoring

Customer Service

Job description

ON RUNNING in Greater London is seeking a Lead Store Advisor to harvest your leadership skills, drive sales, and mentor Store Advisors. You will supervise customer interactions, optimize inventory, and ensure operational excellence.

You will contribute to visual merchandising plans and help shape the store's processes. This role offers a chance to advance your retail career and make a meaningful impact in our dynamic brand.