Premium Residential Concierge & Parcel Specialist

Battersea Academy for Skills & Employment (BASE) C.I.C.; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Uniform provided

Paid holiday

Overtime subject to operational demand

Learning and development programme

Employee assistance programme

Job summary

Ethos Farm is delivering Residential Concierge and Parcel Service at Battersea Power Station in London. We are seeking an energetic, proactive Concierge to provide first-class service to residents, process parcels, answer calls, and help visitors.

You must be able to stand for long periods, lift and carry, and obtain a DBS check. We offer a free uniform, paid holiday, opportunities for overtime, and award-winning learning and development.

Qualifications

• DBS check required and able to obtain.
• Ability to stand for long periods and lift/carry/push/pull as part of routine.
• Proficient with IT devices (PC/tablet/phone) and reporting tools.
• Excellent written and spoken English with clear communication.
• Flexible, proactive and able to work in a team.

Responsibilities

• Receive, process and distribute inbound/outbound parcels promptly and safely.
• Provide information about living at Battersea Power Station and estate amenities.
• Handle resident inquiries via calls, emails and system notifications, delivering solutions.
• Complete reporting tasks, data input, fault reporting and audits with accuracy.
• Support safety via access control and collaboration with security teams.
• Attend required training and maintain standard operating procedures; wear uniform.
• Work cooperatively with colleagues to share workload and meet operational needs.

Skills

English fluency

IT literacy

Teamwork

Flexibility

Tools

IT equipment

Access control systems

Job description

Ethos Farm is delivering Residential Concierge and Parcel Service at Battersea Power Station in London. We are seeking an energetic, proactive Concierge to provide first-class service to residents, process parcels, answer calls, and help visitors.

You must be able to stand for long periods, lift and carry, and obtain a DBS check. We offer a free uniform, paid holiday, opportunities for overtime, and award-winning learning and development.