Evening Residential Concierge — Paid Holidays & Overtime

Battersea Academy for Skills & Employment (BASE) C.I.C.; Greater London; On-site; GBP 35,000 - 37,000; Full time

Benefits offered by this job

Uniform provided

Paid holiday

Overtime subject to operational demand

Award winning learning and development

Employee Assistance Programme

Health cash plan

Discounts platform

Financial wellbeing tool

Recognition schemes and team events

Job summary

Ethos Farm is seeking a Night Residential Concierge at Battersea Power Station, London, working 8pm–8am. You will cover 16 x 12‑hour shifts monthly with a 1-hour unpaid break, handling resident inquiries and documenting issues. DBS clearance, IT proficiency, and excellent English are required; uniform is provided and overtime may apply.

The role focuses on delivering proactive, courteous service to residents and ensuring safety and smooth operations across the estate.

Qualifications

• DBS clearance is required to work on site with residents.
• Proficiency using PC, tablet, phone, diary, email and access systems.
• Strong written and spoken English with good grammar.
• Flexible, proactive and able to handle varying workload.

Responsibilities

• Provide energetic, proactive Concierge service to residents.
• Give information about Battersea Power Station and amenities.
• Handle inbound calls, emails and system notifications with a helpful approach.
• Complete reporting, fault logging and site audits accurately.
• Assist with access control and security collaboration.
• Complete required training and keep SOPs up to date.
• Maintain a professional appearance and uniform.
• Be punctual and support colleagues within the team.

Skills

DBS clearance eligibility

IT literacy

Excellent English

Flexible and proactive

Independent and team player

Job description

Ethos Farm is seeking a Night Residential Concierge at Battersea Power Station, London, working 8pm–8am. You will cover 16 x 12‑hour shifts monthly with a 1-hour unpaid break, handling resident inquiries and documenting issues. DBS clearance, IT proficiency, and excellent English are required; uniform is provided and overtime may apply.

The role focuses on delivering proactive, courteous service to residents and ensuring safety and smooth operations across the estate.